Plex DVR not recording or cuts off recordings early

Live TV & DVR Community Supported DVR Tuners
, , ,
1

Lately I have had issues with Plex not recording or stopping the recording early. At first I this was possibly due to a poor tv signal, but while I was watching live tv via the homerunhd spoon my apple tv I got a notification on my phone that the same show had finished recording km plex. The show was only half over. There was no signal issue at all. This need a fix so plex records what ever is presented to it. So if it a poor signal than the recording maybe jumbled. If there is no signal than show a blank screen. I know other dvr services do this.

2

Would you please post debug level server logs covering the time of a failed recording? Then we may be able to see additional detail to understand what is causing the failure.

1 Like
3

Plex Media Server Logs_2023-03-29_19-24-29.zip (2.3 MB)

It just happened again.

4

I see a lot of slow database queries in your logs, and also messages that Plex is having problems communicating with your HDHR tuner and is marking it as dead. I don’t know that this is what is causing your issue, but first I’d suggest optimizing your database:

Go into Plex Web, then Settings (the wrench in the upper right). On the left scroll down and click on “Troubleshooting” and then click on the “Optimize Database” button.

I see where your transcode service failed to respond in time, resulting in a recording failure:

Mar 22, 2023 21:01:10.486 [0x700000f6b000] ERROR - [Req#34bbc/Transcode/d93bd96f-2144-4e78-9773-3dc7ed32e844/29c7a83c-3450-4e4f-9402-f6e11b1b71a7] http://192.168.50.147:5004/auto/v25.1: Server returned 5XX Server Error reply
Mar 22, 2023 21:01:10.489 [0x700000cdc000] ERROR - [Grabber/53d660e6fbfcb58f0aaedfc1c70a082c1fed7bdc] Failed to start session.
Mar 22, 2023 21:01:10.490 [0x700000cdc000] ERROR - [Grabber/53d660e6fbfcb58f0aaedfc1c70a082c1fed7bdc] Recorder: Unable to create transcode session or session failed to start.
Mar 22, 2023 21:01:10.490 [0x700000cdc000] ERROR - [Grabber/53d660e6fbfcb58f0aaedfc1c70a082c1fed7bdc] Recorder: Error 16 (Recording failed. Please check your tuner or antenna.) starting the record, shutting things down.

Are you experiencing any general slow performance on your plex server computer?

5

You may not be aware but this is the last Plex version you will be able to run:

  • (MacOS) This is the last release to support MacOS 10.11-10.12

I am surprised the Core 2 Duo was even able to work with Live TV & DVR at all. As Plex expands the its features they have required more an more CPU resources.

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.