Plex DVR Setup Stuck at "Finding the Best Guide"

Server Version#: 1.40.4.8679
Player Version#: 4.132.2
Tuner Make/Model: HDHomerun Flex Duo 2
Guide/Lineup name:
Using XMLTV?: No
Channel number/Name:

I recently moved my Plex Media Server instance from a Truenas Scale Truecharts app to a Docker container running under Scale. Docker is running in a jail by utilizing jailmaker (Debian). Prior to migrating the server I deleted the DVR from the previous server and then tried to add it after setting up the new one. However, after adding the zip code I am presented with a screen that just hangs on “finding the best guide”. The previous steps “Gathering data” and “Scanning channels” complete instantly without having to load anything.

What I’ve tried:

  • Restarting machine
  • Restarting plex
  • Using a different zip code
  • Troubleshooting>Optimize Database
  • Troubleshooting>Clean Bundles
  • Changing the HDHomerun Duo’s IP address
  • Power cycling HDHomerun Duo

I’m not sure if this is a bug in Plex or in my Docker compose setup. I can provide logs or the compose file if necessary. Thanks!


Somewhat similar to this post: Unable to setup Live TV & DVR

Screenshot of where it gets stuck:

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