Plex DVR, Trying to watch Live TV but get error "Unable to tune channel (no parts)"

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Was having an issue with getting a few things.

  1. My hard drive (Toshiba 1TB external USB drive), was constantly dismounting.

  2. My network shares would disappear for no reason.

  3. ES File Explorer would not recognize my attached storage.

  4. I could not write to where I wanted to store my Movies and Shows.

  5. My DVR (plex) was not working as expected. It would record shows, but sit at 100% done but wouldn’t show up in my library. (When I finally got my storage figured out. More on that later.)

  6. Plex server would STOP for no reason, and the only way to get is started again was to restart the Shield.

This is what I did to fix these issues.

I did some research and found out that needed to set up my storage BEFORE I set up my PLEX server. (See issue 5 from above.)

  1. So I did a system restore on the NVidia Shield to start from scratch.

  2. Then I reformatted my Toshiba drive as exFat and am using it as USB storage (Not as the internal storage), this way I can unplug and use it on PC if I wanted to.

  3. Mounted my PC drives as a mount on the NVidia Shield.

  4. Configured the Shield to allow PC to read the Shield drives (username/password) SMB share.

  5. Forgot the WI-FI network that I connected to at one time.

  6. Disabled IP-V6 on the Shield

  7. (Wednesday, 7/25/2018) I installed a 128 thumbdrive into the Shield, and configure as internal storage.

  8. (Wednesday, 7/25/2018) I set up a writable transcode directory in the Shield (in the internal storage now since I have 128 GB now) Directory is /sdcard/Plex Media Server/Transcode.

After doing step 1-6 Plex seems to run fine except for the DVR issues. Adding steps 7 and 8 seemed to have fixed the transcoding and the DVR issue.

After doing all 8 steps it seems to run as I expect it. Last night (7/26/2018), I set the dvr settings to “remove commercials”, and also up a recording and told that recording to “enable” commercial removal. AND IT WORKED. So today (7/27/2018), I will set up a recording (back-to-back) on the same channel and see if it will record and remove commercials from BOTH programs. Will report back later with results.

I hope this helps you and everyone else that is experiencing this issue or similar issues. This is just what I did, and it “appears” to be working for me right now…