Server Version: 1.42.1.10060
Player Version: 10.30.4.4092 (3ce8cfd6)
I’ve got 2 WAN connections set up in load balance. I noticed that one of my Plex TV clients (Android TV) sometimes connects using the WAN IP instead of the LAN IP. When that happens, the connection goes out through one WAN and comes back in through the other, which ends up using internet bandwidth for what should just be local playback.
This only happens with one client. All my clients are on the same subnet, using the same DNS servers, and I haven’t made any special network config changes for this client.
The issue seems to trigger when the Android TV goes into sleep mode and then wakes up. If I fully exit and force-close the Plex app, it reconnects properly to the LAN (private IP).
I don’t have DNS Rebinding Protection enabled, and I’ve also manually set my LAN Network (just one) in the Plex server settings.
I presume your phone is using WiFi and that WiFi puts all devices on your home LAN subnet ?
– Some WiFi adapters have “isolation mode” which forces all traffic out the WAN adapter regardless of actual destination. Might his be happening?
I use my WiFi as an AP (router mode disabled).
In AP mode, it is a simple media converter (RF → Wired). IP addresses are handled by the router. The router does everything for the WiFi clients as if they were wired clients.
Thanks for getting back to me. All the APs are in standard mode—no internal NAT, firewall rules, multiple subnets, or client isolation. Plex is running on the same LAN subnet.
This is on an Android TV. We have three TVs on the same UniFi Wi-Fi network (no client isolation). Out of the three, two are identical, but only one has this issue—and it’s random, not consistent. Most of the time, it happens when the TV wakes up from sleep and there’s a short delay before it reconnects to Wi-Fi (while Plex is already open).
iPads, phones, and Android tablets don’t have this problem at all.
Are all three on the same version TV firmware ?
Approx same distance from AP w/ near same signal strength ?
( 5Ghz doesn’t do well through multiple walls )