Plex for LG has gone weird

Client Version#: 5.24.1
Platform Version#: 4.9.0

Plex has been fine for as long as I can remember but recently all the text for things has gone weird and pixelated like the resolution of the text is very low. Everything else is fine like the media plays as expected.

Well, you are lucky.

On some models, even reproduction stopped - see BUG: LG-WebOS player not playing content after 3.9.0 WebOS update

Regards,
Dejan

This sounds like Trans coding, can you forward the dashboard report of a playing title., @sfxhewitt

Just wish to add myself to the list of users experiancing this on an LG screen since a recent update.

LGos: 05.10.30
Model: 49SM9000PLA
Plex client: 5.24.1
Plex server: 1.24.2.4973-2b1b51db9 running on Ubuntu 21.04

It does not look like a Transcode issue to me, more like a font scaling issue. The font distortion appears in menus before playing any content. The attached image hopefully explains a little more:

Ok, going on what the OP said it was ambiguous, I have not noticed this issue but will check it out soon.

Update: I can not detect this issue on WebOS 4.4.0

Yes this is exactly the issue. It’s driving me crazy haha

I too have weird text rendering problems lately in the LG app. It’s especially noticeable in the “play”, “mark played” and “more” button texts when the buttons are highlighted (and the text size is increased).

Client Version#: 5.24.1
Platform Version#: 4.9.0

Same issue here also since a few weeks back - it has been fine all this time. Actually great!

How do we report these issues to PLEX?

Thx

Same here. Jagged characters in some of the menu items. Makes my eyes water :-/
Subtitles are fine, it is gui thing.

Me too, started happening recently

Client version 5.24.1
Platform version 3.9.0
LG webOS version 06.00.25

It’s not all text, e.g. the clock display and half the media titles on screen might look fine, but the tab headings are glitched. I noticed if the icon sidebar is closed there seems to be less glitched text than when it is open … opening and closing it changes which bits of text look bad.

I notcied the Plex LG client updated today to 5.25.2 and it looks much better on my screen. Hopefully itis fixed for everyone here.

Thanks for the heads up - same here, 5.25.2 has arrived and fixed the issue.

Yes I can confirm the issue has been resolved, hurray!

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