Plex for Mac not loading - malicious software warning

Plex Players Desktop Players
1

Server Version#: 1.18.0.1944-f2cae8d6b
Player Version#: 1.3.1.916-1cb2c34d

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Hey all, eversince “upgrading” to MacOS Catalina, every time I go to open Plex (for Mac), I get a warning prompt which basically says that “file xx can’t be opened because Apple cannot check it for malicious software”. See screen grab. Anybody else having this issue?

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Haven’t heard of that yet. Why does it say “The Unarchiver created this file?”
Maybe that’s the issue. Download the zip file again from plex.tv if you don’t still have it.

  • Uninstall Plex-1.3.1 for Mac and empty your trash.
  • Open Finder to your Downloads folder
  • Right click on the Plex-1.3.1.916-1cb2c34d-x86_64.zip and choose Open with…
  • Then choose Archive Utility from the list.
  • Drag that new Plex to your Applications directory and try to run it.

What computer do you have PMS installed on?

3

Our 1.4 release is properly notarized for Catalina. Please see: Plex for Windows and Plex for Mac forum preview releases.

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