Plex freezing on the server setup - Mac

Hey sorry to hear you’re stumped. Recently there have been a lot of issues with older Macs like my 2018 Mini running 10.14.6. The current version of PMS doesn’t work on those, and a fix is in progress.

You should copy your PMS database folder that also has your backups to a safe place.
They are stored on the Mac in

~/Library/Application Support/Plex Media Server/Plug-in Support/Databases

To get running again

  1. You can do a complete uninstall, then install known working 1.28.2.6151. Fresh server.
  2. You can do a complete uninstall, then install 1.28.2.6151 and restore backups possibly.
  3. You can do a downgrade to 1.28.2.6151 and hope it comes back, possibly reclaiming.

Because you’ve done a lot, it’s harder to say, but (3) is the easiest. You reboot the Mac, and make sure PMS isn’t running, then you get the older version unzipped in Downloads, drag it into /Applications and Replace. Give it like 10min before trying to use it in case there’s a bunch of database migration going on.

In recent posts I’ve made for server-mac I gave versions, links, and more instructions, but I’d just be retyping things here and probably not as well. A couple of common words in these topics is Settings Unavailable.

There’s also a bug report I made.

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