Plex has stopped recognising new music files

[MarkTotton]

Server Version#:1.16.2.1297-4b7ace214
Player Version#:

I am running Windows 10 1809. I run Plex on my local Windows user, and have my library on a local disk. Normally this is fine. Recently I updated a folder with my own music on, but Plex ignores the changes. It recognises that I have deleted some tracks, but will not update with new ones. I have update automatically, when changed, every 15 minutes all checked. I have used Tag & Rename to ensure all the files have the same tags.
I have tried scan library, refresh metadata and everything else I can think of, and it just sits there. Does anyone have a bright idea? Don’t worry if it makes me look stupid, I already feel stupid!

[darcilicious]

This is probably what you’re running into:

Important information regarding Premium Music libraries in Plex

We’ve been hard at work on some significant improvements to music metadata in Plex, and as part of that effort, we’re reworking some parts of the system that automatically grabs all that sweet artwork and other metadata that make your music library awesome. This change will impact the ability to add new music to Plex Premium Music libraries on older Plex Media Servers: Starting July 1, Plex Media Server version 1.15.8 or higher will be required to continue to add music to Premium music librarie…

[downloadstation]

im having the same issu would like to have a ETA on this

[darcilicious]

Per the article linked to above your post, there is no ETA.

[drzoidberg33]

@MarkTotton There were some changes to the Premium music libraries however it shouldn’t prevent you from scanning in any new items.

Could you just post your log files so I can take a look (Settings -> Troubleshooting -> Download logs).

[leelynds]

I’m pretty sure with music files you have to “Plex Dance” them. Changing the metadata after the initial scan that Plex does has no affect. (or none that I’ve seen) Plex stubbornly holds onto the (possibly wrong) info from the first pass. Perhaps this is the problem?

plex dance info here:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

[MarkTotton]

I am utterly amazed. Yes, the Plex dance fixed it (thanks for the tips people), but this was the solution over a year ago, so long ago that I had forgotten about it! I can’t believe it is still unfixed. Even iTunes managed better than this!