Plex is not picking up the new movies i have on my pc via auto or maual scan

I bought a new laptop and installed plex 1/23/19 and have a few movies that i want to add to plex. upon auto scan i doesn’t pick anything up via auto update or manual. I have to add the media type my self. I cannot find anything in previous forms on any setting etc… plz help

What do you mean by that?

instead of plex adding the movie automatically i have to add the movie manually… when i hit update library it doesn’t pick up the movies or pics etc …

There is no way to add movies manually in Plex.
So I wonder what you are doing.

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