It’s absolutely an issue of Samsung not properly supporting their TVs. Read this article I’m posting so you can see what I’m talking about. Save yourself the headache and get a little streaming device and you won’t need to worry about it anymore. On the low end the Chromecast with Google TV is phenomenal, on the high end the Nvidia Shield Pro (not the tube, the tube is garbage) is the best Plex client on the market currently.