Plex Keeps Losing Connection to Server

Plex Media Server NAS & Devices
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Server Version#: 1.18.5.2309
Player Version#:

Synology DS918+

Recently my I’ve been losing connection to my server. I can hop into DSM, and stop and restart Plex, and it works again. Seems to happen about once a day.

I can’t pinpoint the timing of the issue starting to this, but I did upgrade my RAM from the OEM 4gb to 2x Crucial 4gb set here.

I plan to pop those out, and throw in the OEM 4gb stick tonight when I get home, but figured I’d post here, and see if anyone had any thoughts on what could be happening.

Never downloaded logs before - so hopefully I did that correctly.

Plex Media Server Logs_2020-02-07_07-12-49.zip (4.8 MB)

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Any ideas on what could be happening here?

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I see that many folks having issues with the last couple versions. Before I downgrade to a previous version, does anyone have anything I could try first?

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I apologize for the delay. I’ve been “eyeballs-deep” in rebuilding my workstation from scratch.

bufferedTime=56&duration=2494016&key=%2Flibrary%2Fmetadata%2F60069&location=lan&playQueueItemID=183371&playbackTime=764154&ratingKey=60069&state=playing&time=764134 (12 live) TLS GZIP 12ms 771 bytes (pipelined: 200)
Feb 07, 2020 07:05:41.159 [0x7f5bb7d11700] ERROR - Error issuing curl_easy_perform(handle): 28
Feb 07, 2020 07:05:41.159 [0x7f5bb7d11700] DEBUG - HTTP simulating 408 after curl timeout
Feb 07, 2020 07:05:41.159 [0x7f5bb7d11700] ERROR - SSDP: Error parsing device schema for http://192.168.7.1:1900/igd.xml

You have a device which is advertising itself as a gateway. You should consider turning that off if possible.

I see where “Other Room” disconnected. Is this on WiFi ?

1 Like
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It’s an AppleTV 4k connected w/ ethernet.

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May I ask the network topology?

Everything wired? Any Proxies involved?

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ATT Modem to Eero Router to TPLink Switch - several AppleTV devices CAT6, some wireless. Shut down again, attaching new logs.Plex Media Server Logs_2020-02-09_19-03-34.zip (4.6 MB)

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