Plex loosing connection to Synology

Plex Media Server NAS & Devices
1

Server Version#:1.19.4.2935
Player Version#: 4.36.1
Synology Installed Verion: 1.18.5.2309-f5213a238
Plex Media Server Logs_2020-06-19_12-44-38.zip (2.5 MB)

Hi, I recently started having issues with Plex and my Synology loosing the server connection. I can do a restart of the Synology and then Plex will pickup the server but usually within a day or two it will loose the connection again.

I looked at these other topics already but they didn’t solve my issue:
https://forums.plex.tv/t/plex-keeps-losing-connection-to-server/538667

Any guidance would be greatly appreciated.

3

Sorry, I wasn’t aware the Logs were system based. I logged into to the Plex app via my web browser on my pc. I have all of my media stored on the Synology with the Plex Media Sever installed. I’m accessing the Plex app via pc and Apple TV. I saved a new set of logs but I’m still not sure if these are what you are looking for.

I saved both version by going into the Plex app in chrome and going to Settings -> Troubleshooting ->Download Logs. If this isn’t whet you need please let me know and I can try again with some instructions from you.

Thanks.

Plex Media Server Logs_2020-06-19_22-17-44.zip (2.9 MB)

5

Thank you for your help. I made the changes you suggested and haven’t had a crash so far, hopefully that solved it. Thanks again for your help.

6

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