Plex Media Scanner crashing on library-level analyze

Plex Media Server Desktops & Laptops
,
1

Server Version#: 1.19.3.2843, Intel Core i7-4770, Windows 7 Ultimate 32-bit
Player Version#: n/a

Per @StSimm1’s request from After new update to 4.34.1 analyzing tv shows for intro skip crashes server, I’m starting a new topic for my issue. In a nutshell, using any PMS 1.19.3 version, attempting a library-level analyze will cause Plex Media Scanner to crash immediately, but not PMS as a whole. Confirmed that rolling back to 1.19.2 does not crash. Also, per @StSimm1’s request, I’ve done the following and have attached logs:

  • Shut down PMS 1.19.2
  • Deleted ALL log files
  • Started PMS 1.19.2 and performed a library-level analyze
  • Waited for analyze to finish, and shut down PMS 1.19.2
  • Installed PMS 1.19.3.2843
  • Performed an analyze on a single episode
  • For completeness, performed a library-level analyze
  • Plex Media Scanner crashed
  • Shut down PMS and grabbed all logs (but installer logs)

Logs.zip (72.8 KB)

2 Likes
2

Thanks. I’ve made a note to circle back to this tomorrow.

3

If it’s any further information to go on, my TV Shows library consists of two folders. One of which is used for my DVR setup.

4

Do you have “Video Preview Thumbnails” enabled?

5

I’ve found the issue. I’ll release a fix on Monday.

6

@StSimm1, that’s great news. And even though the answer is late, yes, I have video preview thumbnails enabled. Very much appreciate the quick troubleshooting and fix. Cheers.

7

This is the RC, mind taking it for a spin?

https://artifacts.plex.tv/plex-media-server-experimental/1.19.3.2852-219a9974e/windows/PlexMediaServer-1.19.3.2852-219a9974e-x86.exe

8

@StSimm1, the RC managed a full library-level analyze without the Plex Media Scanner crashing.

9

Thanks. Shipped!

1 Like
10

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.