Plex Media Server 1.16.3.1402 has been sabotaged

[20Drew]

OK, you guys got my point

@darcilicious, apologies accepted. Let’s move on to finding a solution

[robfwtx]

Well that makes my issue with 3.104.2 web client very minor. None of my Roku’s are showing up under Cast. I can read better from the laptop so I attach and play videos from the web client to Roku. I guess it’s safer to put my contacts in and wait.

[JCHH]

@20Drew

OK, finally fix my remote access issue by going into my router and setting up port forwarding using the specified port Plex supplies

I was already port forwarding - that’s when the problem started for me.

But I do actually have remote access. It’s just for the first 24 hours after a restart or upgrade the app tells me (incorrectly) the I don’t have remote access).

[edit: 2nd para added]

[20Drew]

@JCHH

@20Drew

OK, finally fix my remote access issue by going into my router and setting up port forwarding using the specified port Plex supplies

I was already port forwarding - that’s when the problem started for me.

But I do actually have remote access. It’s just for the first 24 hours after a restart or upgrade the app tells me (incorrectly) the I don’t have remote access).

Oddly I had the same issue where I was told I didn’t have remote access, even though I did. In trying to fix the “message”, somewhere things got worse and I actually wasn’t able to remote access. Setting up port forwarding solved the issue and got rid of the message.

At the end of the day, if you’re able to access outside your network, but are being told remote access isn’t working, I say leave well enough alone. I also say this issue needs to be fixed by Plex.

[JCHH]

@20Drew

At the end of the day, if you’re able to access outside your network, but are being told remote access isn’t working, I say leave well enough alone. I also say this issue needs to be fixed by Plex.

Agreed.

[NewPlaza]

@20Drew

At the end of the day, if you’re able to access outside your network, but are being told remote access isn’t working, I say leave well enough alone. I also say this issue needs to be fixed by Plex.

Yep… Sounds a little like this…

Plex Relay works - so why does PMS still claim to be "not accessible outside your network"

Server Version#: 1.16.3.1402 My PMS is behind CGNAT, so Plex can only be accessed through Plex Relay - which works like a charm. But then why do the PMS settings still show the red exclamation mark and the message “Not accessible outside your network”? This is pretty confusing to users, Plex should probably show an orange indicator or something “Indirectly accessible through Plex Relay”.

It definitely needs to be addressed.

[RPallansch]

I am SO happy I found this thread! I thought I was going crazy — my server said that remote access was fine, but I couldn’t play anything on my phone outside of my home network. Also, while the system mostly worked on Apple TV, I was unable to play several (seemingly random and unrelated) movies that have been in my system for months and had played fine previously. In particular, being unable to clear the ‘Now Playing’ list of movies (that weren’t playing) was really bugging me. I don’t use Live TV and DVR much, but it was also not working.

I got excited when I realized there was a new version out the other day (1.16.3.1433) but I found that it had at least most of the same problems. My server is running on MacOS 10.14.

In the end, downgrading to 1.16.0.1226 worked like a charm. There have been FIVE updates to the server since 1226 — I hope that Plex makes some sort of announcement when it is safe to update again, but that is probably too much to wish for.

[Janbartvanbeek]

Glad I found this thread as well, but unfortunately I’m still stuck.
I was running a pre-1.16 version. Downgrading to that one doesn’t help.
I get an unclaimable server.
I’ve been trying to find a link to the QNAP x86_64 version of 1226, but I can’t find a link.
Does anyone have one ?

[skynet13]

Glad it’s not just me! My issues:
No TV show posters
Intermittent audio issues (every few minutes there’s a 1 - 2 sec cut out in audio). I’ve been experiencing the audio issue in all versions of 1.16. Even setup a new server on a different machine, same issue. Downgrading to 1.15 right now. We’ll see.

[20Drew]

I gotta be honest, knowing what I know now, I would have never purchased this software. In fact, I wouldn’t even be messing with it. But the fact that I dropped $120 makes me have to use it.

Plex might be getting a lot of accolades right now, but in charging a fee and leaving people out to dry tech support wise, the negative feedback will come back to bite you.

As I said in another post, using the forum as a means of support is not the proper support needed in solving a myriad of problems because we do not write the code, and therefor do not have the capability diagnose many of the issues here. In short, Plex staff needs to participate in these forums and properly support the product they’re asking us to pay for otherwise charging us a user fee is dubious at best.

[starnet_play_hotmail_com]

HOW??? **Only solution i have so far is to downgrade to 1.16.0.1226, remove tuner, then upgrade to 1.16.2.1321 and reinstall tuner and epg mapping works. Please help

[bjs59]

I believe now you should be able to just upgrade to 1.16.4.X and the DVR can be set back up without having to downgrade and removing it first…

[hadysawy]

after updating my plex server on smart TV is empty …what can I do to see my shared files again ?

[darcilicious]

Sounds like you have the new client, these might help:

Watch this video:

And peruse these support articles:

https://support.plex.tv/articles/navigating-the-big-screen-apps/

https://support.plex.tv/articles/customizing-the-apps/