I can really use some assistance troubleshooting a recent issue I’m experiencing with Plex. Over the past few weeks, Plex has been crashing with a BSOD after it finishes scanning new media and detecting credits. This typically occurs when scanning and detecting a larger count of media, maybe ten or more files. So far, I’ve received the following BSOD stop code after these crashes:
SYSTEM_SERVICE_EXCEPTION
I’ve updated Windows, BIOS and checked for updated drivers. Any thoughts on what how else to proceed? Thank you.
Same issue here on Version 1.41.3.9314, followed @platin465 instructions to indeed set credit detection to online only. Fingers crossed tomorrow my host will not have crashed again. Thanks for your suggestion here too Dr_Tone, as apparently a lot of people are facing this issue.
FWIW, I’ve been trying to trouble shoot the problem.
Upgraded my mb bios and cranked my stock cooler fans, still the issue persisted.
I still thought it was thermal, but after upgrading my cooler so that my cpu no longer even gets within 20 degrees of TJ Max and stays boosted, the issue persisted.
I then tried a different PSU in case mine was failing, the issue persisted.
I then disabled some mb settings that messed with the cpu and set the mb to cpu energy efficient to not push the cpu as much, the issue persisted.
I’ve finally settled on using a negative offset voltage and so far things are running better. Time will tell.
Undervolting hasn’t helped. So either my CPU or motherboard is causing the problem.
In the meantime I’ve gone into Windows power settings and stopped turbo from happening by setting max CPU % to 99%. My machine is now happily chugging through the backlog of credits and I don’t see a degradation in interface performance as I use a Nvidia GPU for transcoding.
Someday I’ll look at upgrading my Plex box but right now it’s good enough.
