Plex Media Server cannot access media on Synology NAS DSM 7

Plex Media Server
4

@rob_hooi

Thank you for the logs.

I see a bunch of problems:

  1. Your DSM DNS settings (connectivity to your gateway modem/router) are not correct. This is why you can’t authenticate & log in.
Apr 04, 2022 14:22:47.943 [0x7f6147020b38] WARN - [HttpClient] HTTP error requesting GET http://plex.tv/pms/:/ip (6, Couldn't resolve host name) (Could not resolve host: plex.tv)
  1. Your shared folders have not given Plex permission to read them. (DSM 6 used the username Plex. DSM 7 uses the System Internal User PlexMediaServer)
Apr 04, 2022 14:22:52.976 [0x7f6147075b38] ERROR - Couldn't check for the existence of file "/volume1/Music/Public/.grab": boost::filesystem::status: Permission denied: "/volume1/Music/Public/.grab"
Apr 04, 2022 14:22:52.977 [0x7f6147075b38] ERROR - Couldn't check for the existence of file "/volume1/TV Shows/Public/.grab": boost::filesystem::status: Permission denied: "/volume1/TV Shows/Public/.grab"

To fix your media shared folder permissions:

The installer reminds of this change when installing the package on the final popup “Successful” popup