Plex Media Server on Synology - no way to add personal library

If you are running a 1.40.x release, you need to stay on the 1.40.x releases.

You cannot directly downgrade from PMS v1.40.5 (via plex.tv) to PMS 1.29.2 (in Syno Package Center) due to database differences. If you do so, PMS will throw many errors and may refuse to run.

Please do the following.

  1. In Synology Package Center, stop Plex Media Server.

  2. Go to Authorized Devices and sort for servers: https://app.plex.tv/desktop/#!/settings/devices/pms

  3. Remove any listed servers (click on the red x).

  4. Follow FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out).

This will uninstall, then re-install and claim Plex Media Server. Current libraries, etc. will be retained.

Use PMS 1.40.5 when re-installing.

When complete, you should be able to login to the server, reach server settings, add libraries, etc.

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