Server Version#: PlexMediaServer-1.25.0.5282-2edd3c44d-x86_64_DSM6
Player Version#: Version 1.38.0.2734-ec4489fe for windows
Is there any option to do a roll back after upgrading the server?
I would like to downgrade from 1.25.0.5282-2edd3c44d-x86_64_DSM6 back to PlexMediaServer-1.24.4.5081-e362dc1ee-x86_64_DSM6
ChuckPa
December 2, 2021, 10:20pm
2
You can try but it’s unknown what will happen given the database upgrade.
What’s the reason for rolling back?
jp0213x
December 2, 2021, 10:24pm
3
I am getting a playback error with my, iptv. “I get playback error, this live tv session has ended” It stopped working for me on 1.38.0.2734-ec4489fe for windows application. It does work in the web browser.
ChuckPa
December 2, 2021, 10:26pm
4
If it works in the browser but not your Windows player app
I would not label that as a server problem.
If both failed THEN I would consider it a server problem
May I see the logs please which capture the failure so I can check?
jp0213x
December 2, 2021, 10:36pm
5
I downloaded the logs, which log should I be looking for?
Blkbyrd
December 2, 2021, 10:37pm
6
Post the whole zip file of the server logs.
jp0213x
December 2, 2021, 10:38pm
7
ChuckPa
December 2, 2021, 11:20pm
8
@jp0213x
Is this about the right time?
Dec 02, 2021 13:48:42.030 [0x7fba85262b38] DEBUG - Failed to stream media, client probably disconnected after 2375680 bytes: 104 - Connection reset by peer
jp0213x
December 2, 2021, 11:23pm
9
I believe so, hasn’t been working since. The stream works fine, just not through plex window app.
ChuckPa
December 2, 2021, 11:23pm
10
It works on every other player except the Windows app?
jp0213x
December 2, 2021, 11:24pm
12
Let me check my other plex players, give me a minute.
ChuckPa
December 2, 2021, 11:24pm
13
Then it’s a problem with the Windows app.
Look at the version you have installed.
Next, look at the version you downloaded.
If the downloaded is older, Uninstall the current player and install the older.
Let’s see if it’s a regression in the player.
jp0213x
December 2, 2021, 11:27pm
14
Stopped working on my Plex Home theater client 1.41.2586-9c9436a2, this is why I don’t like upgrading you never know whats going to happen.
ChuckPa
December 2, 2021, 11:29pm
15
PHT? That’s very likely.
PHT hasn’t been supported in several years now.
Might any of this have to do with the Sept 30th certificate expiration?
jp0213x
December 2, 2021, 11:31pm
16
I downloaded dev home theater client, a while back. This is the client that was posted here in the forums… No doesn’t have anything to do with cert expiration. All the clients are windows based. Everything worked fine up until the update. Doesn’t explain why it works from the web browser and not the clients.
ChuckPa
December 2, 2021, 11:41pm
17
In a nutshell? They probably bumped the app protocol to beyond what it can handle.
So, do you use the other Plex Windows player or do you stick with the ancient PHT ?
jp0213x
December 2, 2021, 11:48pm
18
I use the PHT mostly, I am using a newer version I downloaded in the forums.
Stopped: PHT, Plex for windows.
Works: Plex through web browser and Plex on android phone app
Blkbyrd
December 2, 2021, 11:57pm
19
Please go here and download the currently supported Plex for Windows app. PHT is a dead piece of software. It hasn’t been supported by Plex in ages.
Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD and More
There also exists → Plex HTPC - Announcements - Plex Forum
jp0213x
December 3, 2021, 12:18am
20
I updated Plex HTPC and to the latest and plex server for synology, It made no difference. I am getting the same results. Playback error for iptv from HTPC and the windows client.