Latest version: 1.13.4.5271 PMS on internal stockage (user) which is an usb 3 ssd. Jul 20, 2018 20:06:03.826 [3932] INFO - Plex Media Scanner v1.13.4.5271-200287a06 - NVIDIA SHIELD Android TV foster - build: android-aarch64 - GMT 02:00 Jul 20, 2018 20:06:03.826 [3932] INFO - Android version: 8.0.…

I’m having the same issue on my Shield, connected to a network drive. Cannot find the 2 different shows I have in my TV library.

Thank God i’ve found this - i thought i was going mad. I’ve got a Synology server with Plex already, but thought i’d give the NVidia Shield i’ve just bought a run out as a server reading from my NAS as well as acting as a client. But it can’t find any media - cue me working through all the permissio…

Apparently we’re not alone… [image] Error scanning files on nVidia Shield NAS & Devices Here’s what I’m getting in the log - the result being no media files are showing up in the library. Jul 20, 2018 09:53:24.903 [16170] DEBUG - Directory had 238 files, database had 0 f…

Yes, it is a bug induced in the latest version. You can still import mkv, give it a go. :slight_smile:

Yeah. Most of my files are MKV. It’s crashes the scanner even so. I’ll just use the Synology until it’s fixed.

does anyone know if they are aware of the issue? It has been driving me mental the last 48hrs. so much I deleted my server on my nvidia shield and started again, now I cannot import any of my formula 1 files. I have them under a TV Show category and the Agent is Personal Media Shows. Thanks for all …

Yes, I think they’re aware of the issue ( Plex on Nvidia Shield ). No timeline for a fix that I’ve seen though (besides “soon”)

Plex Media Server scanning issue: No module named mp4file

Plex Media Server NAS & Devices

elan July 24, 2018, 11:35pm 9

Fix was released.

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Plex Media Server scanning issue: No module named mp4file

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