I’ve been running 2 servers for many years, but after recent updates, libraries do not update automatically (or not at all) …
On my Win 11 PC, adding new or removing content from their folders is not detected automatically, more so when removing.
e.g. watch a movie, plex tags it as watched … delete it from the folder, the poster remains showing watched. You can scan, update meta etc, the only method to remove is right click and delete. I have the exact same issue on QNAP, so suspect same issue as with windows
Restarting server(s) does nothing
I am at current release on both platforms
My folder structure has never change in my years of running server
\Movies\2024* or \Movies\2025* or TV\title\season*
I have existing content in all folders
If you try to play a movie, you will get a playback error “Please check that the file exists and the necessary drive is mounted.”
but all other video in the same path plays as expected
verify plenty of free space on the hard drive that holds your Plex data folder (by default C:)
If there are less than 5 GB free space available, do NOT proceed!
NOTE: This script is being replaced with the PowerShell script DBRepair-Windows.ps1,
which aims to better emulate DBRepair.sh (more options, interative mode, etc).
Consider moving over to the new script.
12:14:04.75 – ====== Session begins. (2025-02-26) ======
12:14:04.94 – Exporting Main DB
12:14:05.86 – Exporting Blobs DB
12:14:06.06 – Exporting Complete.
12:14:06.06 – Creating Main DB
12:14:06.68 – Verifying Main DB
12:14:06.93 – Main DB verification check is: ok
12:14:06.94 – Main DB verification successful.
12:14:06.95 – Creating Blobs DB
12:14:07.09 – Verifying Blobs DB
12:14:07.28 – Blobs DB verification check is: ok
12:14:07.28 – Blobs DB verification successful.
12:14:07.29 – Import and verification complete.
12:14:07.31 – Reindexing Main DB
12:14:07.51 – Reindexing Blobs DB
12:14:07.62 – Reindexing complete.
12:14:07.62 – Moving current DBs to DBTMP and making new databases active
1 file(s) moved.
1 file(s) moved.
1 file(s) moved.
1 file(s) moved.
12:14:07.67 – Database repair/rebuild/reindex completed.
12:14:07.67 – ====== Session completed. ======
Did NOT resolve the issue. here’s an example where the file does NOT exist … this was captured after running the fix
I’m responding / saying … once Plex was restarted after running the fix, I forced a re-scan on ALL libraries from the side menu aka / 3 dots / Scan Library Files
I will add, looking back on updates, this began on Dec 19, 24 when updates were applied to both Win and QNAP =
PlexMediaServer-1.41.3.9314-a0bfb8370-x86_64
and continue after update
PlexMediaServer-1.41.4.9463-630c9f557-x86_64
D:\Movies_TV\TV does contain the subfolders 2023 and 2024, which were already added above.
Doing it this way will definitely cause unexpected behaviour.
If you need a folder for new/test shows, create a subfolder within D:\Movies_TV\TV. Then add specifically this subfolder to the library + remove the line which adds D:\Movies_TV\TV on its own.
While I appreciate your thoughts, these servers have been running since May 2022 using these sub folders, I’ve never had a problem. Around August 2024 I stopped using year folders for TV and just placed created show name / season as follows:
The file structure complies with Plex recommendations as far as I have read ? https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/
/Media
/Movies
movie content
/TV Shows
television content
No, it doesn’t. If you tell it to scan D:\Movies_TV\TV then it will also scan the subfolder 2023 and 2024, which then de facto inserts an arbitrary subfolder.
I think we are staying from the original issue
Where Plex has tagged movies that have been watched, and when the files are removed, Plex does NOT delete them from the DB.
Historically, when adding new content (movies) to subfolders, Plex would automatically see the content and add poster etc. Since the Dec updates, this AUTO does not exist, I must manually scan the folder or wait 24 hours before Plex adds the new content
I will conduct a test and change the folder structure and post the results
and this … this folder has NOT existed since last March
Feb 26, 2025 14:30:02.577 [8236] DEBUG - * Scanning D:\Movies_TV\2023
Then why is it still listed on the Add Folders tab in your screenshot above?
This is exactly the situation which I mentioned above, that prevents items getting removed from your library.
All folders listed on there have to exist.
