Plex Media Server won't update

Hi,

I am on version 1.1.4.275, I click “Download Updates” and it instantly says “Install updates” as if it has already got the files locally.

When you click install updates usually a dialog box opens and then you can proceed to install it however it is not doing anything.

Tried the usual reboot of the computer & restart of Plex Media Server mulitple times.

Tried to use the Microsoft Fixit that was mentioned here: https://forums.plex.tv/discussion/230040/windows-10-microsoft-fix-it-for-install-uninstall-programs-issues-now-covers-windows-10#latest

Anyone know a fix?

OS: Windows 10
Plex Pass: Yes
Version 1.1.4.2757

Thanks,
Dan

Managed to locate the update on my hard disk and update it manually

C:\Users$YOURUSERNAME$\AppData\Local\Plex Media Server\Updates

4 Likes

Hello, how long did you give Plex a chance to install? I just updated to 1.1.4 on my laptop (test server) and had a few issues.

  1. Automatic download failed and was told to download and install manually.
  2. Dialog box opened, but nothing happened for a couple of minutes.
  3. Finally saw progress bar, took almost 5 minutes before I received the Launch button.

@astrofisher said:
Hello, how long did you give Plex a chance to install? I just updated to 1.1.4 on my laptop (test server) and had a few issues.

  1. Automatic download failed and was told to download and install manually.
  2. Dialog box opened, but nothing happened for a couple of minutes.
  3. Finally saw progress bar, took almost 5 minutes before I received the Launch button.

It wouldnt budge, the dialog never came up. I waited for probably 10-15 minutes.

As my post above states it’s all good now, I found the update file and just ran it manually.

Was able to manually install thanks to [DanHamilton597] appreciate the tip as this was getting really annoying!

Thanks Again

To allow for copying/pasting, use
%UserProfile%\AppData\Local\Plex Media Server\Updates
Or
%LocalAppData%\Plex Media Server\Updates

Yep, that works! Thank you for that find!