Server Version#: 1.25.3.5385
Player Version#: ??
Hello!
I had this problem once before, and it required wiping my computer with the server.
Tried in FF, Chrome and Edge.
My computer hosting my Plex server is no longer able to connect to my Plex.tv account. I just get a grey user icon on the top right with Keyboard Shortcuts and Switch User as the only options on that computer.
Image: Dropbox - plex_server.jpg - Simplify your life
When trying to log into the Plex.tv Web site I get a white screen under “Account Sign In”. This is only a problem on the computer that runs the server. My other computers in the house can log in.
Image: Dropbox - plex_server2.jpg - Simplify your life
I uninstalled the server on the appropriate PC and used a new installer by copying over the software from my other computer which can connect to the site. Still the same problem.
Tried a VPN called Private Internet Access which supposedly works well with Plex to see if it was something from my provider, AT&T. No dice, same response.
The last time I solved this by completely wiping the PC, but it didn’t solve the original problem as it is now back. I’d really rather not have to do that again considering all of the customization I’ve done.
Please help. I thank you!