I have a QNAP TS-451+ running firmware QTS 5.2.1.2930 and up until the other day had Plex running on it flawlessly for 5+ years. One of my drives failed (and has since been replaced and the RAID array rebuilt) but I think this is the cause of the issue as nothing else has changed. Now the RAID arr…

Sadly your database is damaged Nov 20, 2024 10:07:56.057 [139640118721168] ERROR - Error: Unable to set up server: sqlite3_statement_backend::loadOne: database disk image is malformed (N4soci10soci_errorE) Try this one: [image] GitHub - ChuckPa/PlexDBRepair: Database repair utility f…

Above would indicate, that PMS is either not running, or you have a firewall blocking port 32400 For a short test, try and disable it from the App-Center, wait 1 min, and then enable it again If it still isn’t up running, reboot your QNAP, to make sure we don’t have a process blocking a port Then…

Thanks for your help, have just tried all of that but still no change I’m afraid.

Did you before this happened created a share named “PlexData” ? Ref: Qnap faq.....read me first! - #5 by ChuckPa

Then do it now, since that should work and give easy access to the logs Follow what the FAQ says

I’ve followed the steps and created the folder, please let me know how to extract logs and/or if this needs to be applied for X amount of time before logs can be extracted.

From the QNAP AppCenter, restart Plex Media Server Then wait 5 min, and go to QNAP File station Hopefully, you should be able to find the PlexData share In that, navigate to Plex Media Server Select the Logs directory and download it Then upload it here

Logs.zip (546.9 KB) Thank you. Attached :slight_smile:

Thanks so much for your help, that’s sorted it! Ran that tool, chose “2” automatic option and it found the issue and repaired it, Plex now working as before. Thanks again!

You are welcome, and full credits goes to @ChuckPa

Plex no longer working on QNAP TS-451+

Plex Media Server

Rhysft November 16, 2024, 10:57am 5

Hi, I’m afraid not, no.

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Plex no longer working on QNAP TS-451+

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