Plex not getting ANY metadata

[Wormuth_Family]

Created a new topic for the scanner issue.

New Plex Scanner Finds No Matches For Anything

Server Version#: 1.22.1.4228 Player Version#: Plex Web 4.53 I could never get the new Plex Media Scanner to do anything. If I select “Upgrade Matching” for any library, it no longer can find any content. It doesn’t even seem to try. You click search, and it just throws “no matches found” instantly. [No Matches] Hasn’t ever worked no matter how many server upgrades I go through. Using other scanners work fine. Using TrueNAS with Plex running in a FreeBSD jail.