Plex not grabbing local poster assets when using NFO series agent

Plex Media Server Metadata & Adding Files
,
1

Server Version#: 1.43.2.10687
Player Version#: 4.159.0

Issue

Plex isn’t picking up a new season poster (Season30.png) for a show. I am using a custom agent that utilizes the Plex NFO Series agent.

When I click “Refresh Metadata” on the TV Show in question, it very briefly shows activity, but doesn’t actually seem to refresh all of the seasons (including Season 30, which isn’t picking up the local poster file).

For my use case, I have very few TV Shows with .nfo files. For the majority, I am expecting Plex to fallback to the Plex Series agent for matching (and still pull local posters for the show/seasons). This scenario applies to my current issue - the TV Show does not have any .nfo files (but does have local posters).

image
image512×648 19.3 KB

image
image738×541 25.4 KB
- Agent is configured correctly, and is selected for my library

image
image666×471 23.9 KB
- Not processing the seasons at all?

image
image746×552 32.3 KB
- Not showing the local Season30.png poster in the UI

image
image741×458 48.1 KB

Please let me know if I need to provide any additional information, or if I’m simply configuring anything wrong.

Thank you in advance for the help!