Plex not loading posters on Medion TV

Plex Players Streaming Devices
1

Server Version#: latest
Player Version#: 5.93.2

Hi!

After updating due to the breach, the Plex App on a Medion TV now seems to be broken. I can use it and play files, but I can’t see any posters and images in the app. I am not really able to see whats going on, can’t see any errors in the logs. The only hint is a javascript error in the overlay logs of the webapp on the Medion TV (see photo). Would a kind person here be able to make sense of it?

I have it running over a reverse proxy, but I have no problems with a different Sony TV in the same network as the Medion TV, as well if I connect via webinterface (local and remote)

PXL_20251009_132134688
PXL_20251009_1321346881920×1446 175 KB

2

Seems like an http(s) error. Have you tried fully shutting down the tv and restarting? Maybe there is a cache issue that might be cleared after a reboot of the tv/streaming box. Switching the Secure Connection setting under ‘Settings > Network’ on the Plex server might also help.

3

Yeah, tried that several times.

The ‘Secure connections’ setting is set to ‘preferred’, which seems to more permissive.

Also, I didn’t change any of these settings, and now suddenly it stopped working.

4

What about signin out and back in?

5

I’ve factory reset the app once and redid the whole signing in process. The problem remained the same. I can try it again tho

6

I had another look today, and it turns out that I had to set ‘Allow unsafe requests in local network’ in the smart tv client to ‘Never’.

Which is weird, and I don’t understand why, but I take it as it is.

7

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.