Plex not picking up movies from the Nas drive

Plex Media Server NAS & Devices
1

I have a synology Ds1515+ (with all the updates) i have Plex (with all then updates) both checked and verified all software is current!

however i have loaded all 6 CD’s of Star Wars on the Nas (Under movies) yet after the update on Plex it only shows episode 1-4 any ideas

3

thanks for getting back to me heres what happened
the is an image inn movies/films

this is the result in Plex

initially it did group them (blue boxes in the left hand cnr) BUT again it was only 1-4 under episode 1 i then deleted the files renamed them and this is the result

i will read your link, but i’d like to resolve this as the next box set ild like to rip and store is Game of Thrones and that an awful number of CD’s

the other reason i’m using .mov is Mac and all 70 other movies have come up OK its seems to be the box set with then issue

Jimmy Dawkins
jimmy@dawks.me

5

Sorry excuse my stupidity what did I forget and thanks for the heads up on email address I though I had changed it
Age is a bugger and only 9 years into retirement
Thanks again

Sent from my iPhone

6

@“jimmy@dawks.me”

Did you intend to include some images in your post?

When you attached them, you probably hit “post comment” before the upload was complete. If that’s the case, would you mind trying the upload again?

7

sorry sent from my iPhone

fsjfgzwrgr39.png1673×227 535 KB

8

I use a Mac, so Quick time seems to be the best media player, hence they are all .mov all the other ripped files are ok and play fine on the NAS media server as well as the Plex server, still can’t work out why only 4 of the 6 are being displayed on Plex

9

Thanks for posting.

The reason PMS isn’t picking them up is because they’re not named correctly (per IMDB / TMDB). They make perfect sense to us but the automation is clueless (it compares names almost literally)

I use FileBot to structure them (makes the directory and then places the renamed file in the directory)

I have them as this:

Star Wars Episode II - Attack of the Clones (2002)/
  Star Wars Episode II - Attack of the Clones (2002).mkv

Star Wars Episode III - Revenge of the Sith (2005)/
  Star Wars Episode III - Revenge of the Sith (2005).mkv

Star Wars Episode I - The Phantom Menace (1999)/
  Star Wars Episode I - The Phantom Menace (1999).mkv

Star Wars Episode IV - A New Hope (1977)/
  Star Wars Episode IV - A New Hope (1977).mkv

Star Wars Episode VI - Return of the Jedi (1983)/
  Star Wars Episode VI - Return of the Jedi (1983).mkv

Star Wars Episode V - The Empire Strikes Back (1980)/
  Star Wars Episode V - The Empire Strikes Back (1980).mkv

Star Wars The Force Awakens (2015)/
  Star Wars The Force Awakens (2015).mkv

I have the extras as well but hope this shows you what’s needed Notice the Name (Year).ext structure. This is what PMS is expecting.

The other thing to check are the permissions themselves on the movies. PMS runs as user plex on Synology. If it doesn’t have permission to read the files, it can’t analyze and then add them.

10

thanks appreciated now i can rip all seven series of “Game of Thrones”
Jimmy Dawkins
jimmy@dawks.me

11

Since GoT is a series, you’ll use FileBot’s Episode mode.

The files will look like:

Game of Thrones/
   Season 1/
     Game of Thrones - S01E01 - Title here.ext
     Game of Thrones - S01E02 - Title here.ext
   Season 2/

A lot of us use Filebot.

I use it for everything.

On my computer, my synology is mounted as /nas. For me, that means I have /nas/movies and /nas/tv.

The renaming format I have (you’ll see this in FileBot) is:

Movie mode rule:
/nas/movies/{n} ({y}/{n} ({y})

Episode mode rule:
/nas/tv/{n}/Season {s.pad(2)} - {s00e00} - {t}

The fields are:

{n} - Name
{y} = 4 digit year
{s} = Season  -  {s.pad(2)} pads to 2 digits wide with leading zeros  (makes it sort right)
{s00e00} =   Industry standard SxxExx identifier
{t} = Episode title