I have many seasons of Doctor Who on my local drive, but Plex gets confused and will not display many of them. Specifically it seems to confuse the Specials as regular episodes, and ignores some regular episodes.
My directory structure looks like:
Doctor Who (2005)/Specials/Doctor Who (2005) - s00e142 - Last Christmas.mp4
…etc…
Doctor Who (2005)/Season 03/Doctor Who (2005) - s03e01 - Smith and Jones.mp4
…etc…
Yet, from within Plex I do not see any seasons labelled “Specials” like I do with other series, and I see two separate "Season 3"s. The first Season 3 only contains something labelled “Episode 154” (which should be a special, and should have a real name “Twice Upon a Time”). The second Season 3 shows the last few episodes of the actual Season 3 (episodes 10,11,12) followed by 9 of the episodes that should have been in Specials.
Most of Season 3 and most of the specials are completely inaccessible to me via Plex. I can run them locally with a local media player just fine, so they are valid mp4 files.
Unless you have a specific reason not to, can you move Local Media Assets below TheTVDB then refresh metadata on the show. (might have to do this but hoping not
I did this, and re-scanned. Now I no longer get two separate Season 3’s, however Season 3 is still not correct. It still shows a mixture of part of Season 3 and part of Specials
I still am having trouble with this. I have even gone to the extent of removing ALL of the Doctor Who content, going through a full rescan and cleaned bundles, but Plex still seems to think I have some Doctor Who files:
So it looks like something isn’t being cleared from the database, no matter how I try to wipe it. How can I completely reset the database? The instructions linked at The Plex Dance ™ are insufficient.
If you don’t show back to the root - we miss a great opportunity to see it all.
If you don’t show a screenshot - we won’t know what you really have - and no, we don’t take your word for it.
You have, at least some MP4 files.
IF Local Media Assets is in the top Agent slot under every tab in Shows - you’ll never get this to work right and I’ve never used Specials - I use Season 00 - many do use Specials and it works.
So, there are only a few reasons why it all breaks down.
Most of the time it’s easy - file naming and/or structuring - or LMA giving ya the old ‘heave-ho’.
If we cover all that and still no joy - get some Debug logs out here so somebody can see what’s happening.
You can’t do that if you deleted all the files.
Permanently.
Here’s a screenshot of some of my other TV files. I have no problems with any other TV series, and I have quite a few. All are working correctly except Doctor Who. I just cannot seem to fix or even reset the Doctor Who metadata back to a base level.
IF the Dr is all gone from Plex’s view - Scan Library, Empty Trash and Clean Bundles.
That removes all bits of the Dr - except your watch state, but we don’t care about that. It’s held safe somewhere else.
You don’t have Season Folders for Duckman - just all piled into the main Duckman Folder.
Here’s a hot tip about NOT following the instructions for File Naming and Structuring - it may work - it may work for a while - right up until the time it stops working - welcome to stopped working.
You need to create a brand new TV Show Lilbrary.
You need to name and structure the Dr. Correctly.
You need to Demote LMA:
You need to Empty Trash - then Clean Bundles.
You need to put a ‘Pristine’ Dr. into the new library - and if what we expect to happen, doesn’t happen - we need those Debug Logs - go NOW to:
Server/Settings/General
Enable Debug
Disable Verbose.
If you do that now - the logs for what we’re doing will be captured and ‘somebody’ will see what’s happening - if something isn’t happening.
Honestly I’m starting to think this is some sort of DB corruption issue. A show with no episodes just should not be possible at all. If the show is there but episode files missing it should say Unavailable for each episode but they should still show in interface. But would like to know root folder used for library set up as that is the only other thing I can think of that might cause this weirdness
I was finally able to get around this issue by creating a secondary TV source, moving all my TV shows into that, and having that be built from the ground up.
The root directory for the original TV shows was: /Volumes/Media/TV
The new root directory I replaced it with is: /Volumes/Media/Television
