Plex on synology DS415+ can't see my server

Plex Media Server NAS & Devices
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Server Version#:1,18,5,2309
Player Version#:

i’ve changed internet service provider and gone from a cable/router config to a phone line/modem config.
I have plex installed on my synology ds 415+ and when i run it i don’t see my server, but i do see my friends remote server.
I have port forwarded all the required ports (i think)
i don’t see the server option in settings and when i list the devices there are no servers.

i have reinstalled plex - still no good

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wizard! it all works thanks HOWEVER i can’t claim the server - any clues?

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(File removed)

this is my server log, what do i need to look for in my network connections and settings?

I ca,'t claim my server and I can’t share the files to make them available to my friends

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signed out of local plex, and plex.tv. rebooted modem and NAS
restarted plex, signed in , still the same issues

i have an exclamation mark against remote access but i suppose that’s because I haven’t claimed it
(File removed)

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well i swapped the ports, signed out of everything, rebooted the modem and the nas, restarted plex, signed back in… something must have changed.

I really appreciate he effort you’re putting into this, but something must have changed

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ok i think i know what happened. I changed the NAS to port 1 of the modem as it was on port 2. I’ve now changed it to port 1 of the NAS. Obviously it got assigned a new ip address so I’ve remapped all thenevessary ports again on my modem(File removed)

how does that look?

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wow I think I’ve got it, but i wasn’t offered the option this time to claim my server.
On the synology NAS i needs to specify the DNS as being 8.8.8.8.
it was saying that my remote connection was not available otherwise.
then i signed into flex and that also said remote connection was not available unless i specifically used port 32400.

then it all seemed to come together - is it an issue that I didn’t need to claim the server?

thanks for your help

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ok done that, but i had signed onto plex.Tv and it saw my server and my data before i did that.

I have remote access, but I stil haven’t claimed my server - could it have done it automatically? if not where do I claim it?
i can now also share my server with friends

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it must have been claimed as there’s no button.

really appreciate the effort you’ve put in - thanks for your help

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