Plex opens to dark screen in lg webos

Plex Players
1

Plex was working normally on my LG TV until about 30 minutes ago. Now, when I launch the Plex app, the screen remains completely black and the app never loads.

Setup:

  • TV: LG OLED65C16LA (LG C1)
  • Platform: webOS
  • Plex Media Server: Synology DS923+
  • Local network connection: Ethernet

Troubleshooting already performed:

  • Other webOS apps work normally.
  • The TV has a working network connection.
  • Plex Media Server is running normally.
  • Plex works correctly from other devices/clients connected to the same server.
  • I have uninstalled and reinstalled the Plex app on the LG TV.
  • I have removed the LG TV from Plex’s Authorized Devices and tried launching the app again.
  • The problem persists: Plex still opens to a completely black screen.

The important point is that Plex was working normally on this same TV shortly before the problem suddenly appeared, and nothing was changed in my TV, network or Plex Media Server configuration.

This therefore appears to be specific to the Plex client for LG/webOS, or possibly to a Plex-side service affecting the webOS client.

Could you please investigate whether there is currently an issue affecting Plex for LG/webOS?

2

me too, was working 2h ago now it’s broke LG TV webos. reboot TV, reinstall app no difference.

3

Having this issue right now too. Did power cycle and reinstalled app, tried to remove from authorized devices

LG OLED65B8PLA with firmware 05.50.70 and webOS version 4.4.3-22

4

Server Version#:1.43.3.10896
Player Version#:5.4.0

Hi, I open plex on my lg tv and after the plex logo appears it just goes to a black screen. As in other topics were suggested, I deleted my TV from authorized apps on the server, cleared the memory on the TV reinstalled the app, also plugged out, but nothing works.

Please help me to resolve this issue!

Thanks in advance for your help!

5

same issue,

LG OLED65C11LB

5.94.1

6

Same issue. I have tried everything.

7

Same issue here.

8

Same issue here.

9

We’re looking into it.

10

Same issue was working fine about an hour ago.
now as soon as i start plex i see the plex logo for less than 1 second and it goes black and doesnt do anything.
waited for over 15 minutes.
tried turning on and off the TV as well as unpluiging the power.
tried reinstalling the app.

nothing works.

11

Same here :enraged_face:

Also LG Oled :unamused_face:

12

Two Samsungs on Tizen and have the same problem. Reinstall, hard reset - none helps

13

Same prolem! Plex on all my 3 LG TV not working. Mobile app si working fine. Nothing change in my network. I try to instal last update of Plex on Qnap Server few minutes ago and no change :frowning:

14

thanks for reports. Devs are looking into it

15

Same problem on LG C3 here.

16

Same problem at 18 aug 2026 in the afternoon. this morning it works normally

17

Looks like it should be resolved now.

Can anyone reload the app and check if it opens now?

18

Seems to work now on LG OLED GX. Thank you!

19

Its working!

What a quick respons!:saluting_face:

20

It is working. Thank you.