Plex pass - no download option on shows

General Discussions
1

Not sure what to do… I just bought the plex pass so I can enjoy shows on plex without streaming everything… the download button does not show up

2

https://support.plex.tv/articles/downloads-overview/

Supported player apps

Downloads is available on the following Plex apps:

  • Android (mobile)
  • iOS
  • Plex for Linux
  • Plex for Mac
  • Plex for Windows

How it Works

You will need to be signed into your Plex account with an active Plex Pass subscription or be part of a Plex Home of an admin with a Plex Pass. In cases where you don’t run the Plex Media Server, the server owner needs to grant you permission to “Allow Downloads”. From within a supported app, you can then choose to “Download” a movie, episode, TV show, album, artist, playlist, etc.

You cannot download Plex provided streaming content such as on demand movies and TV.

1 Like
3

I looked at this and also used YouTube to figure it out… and called service desk.
That’s why I’m here. No option to download any episodes is found. I’m using only my android phone… and tried as well with my other iphone. Maybe this only works in computers?

4

You cannot download Plex provided streaming content such as on demand movies and TV. Maybe this is the problem. I’m trying to download content from plex…so I can enjoy offline…

What’s the point of the plex pass then?

5

Most of the benefits revolve around running a DVR and other features related to having your own media to stream

https://support.plex.tv/articles/201751006-plex-pass-feature-overview/

If none that is useful to you, there is a link at the bottom of this page for billing support. Tell them you made your purchase in error and they may offer you a refund

6

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