Server Version#: 1.42.2.10156 Player Version#: Web Player V. 4.147.1, but verified not working on other devices as well. (Unknown version numbers) Recently my Plex Pass trailers stopped functioning altogether. If I turn off “Include Cinema Trailers from new and upcoming movies in theaters” and “I…

From the other thread where you posted a few days ago: [image] Cinema Trailers from new & upcoming movies not working Plex Features This has been filed as a bug.

Thanks. Hope it gets fixed soon. No one else i’ve talked to has the issue.

I thought I was losing my mind. It stopped playing for me as well on Nvidia Shield and Apple TV 4K. Here’s the deal though, It also doesn’t work on Emby (except for iOS app), and they both broke around the same time, so I thought that there was some kind of commonality.

Plex Pass trailers no longer playing

Plex Media Server

tom80H December 7, 2025, 9:38am 2

From the other thread where you posted a few days ago:

Topic		Replies	Views
Cinema Trailers from new & upcoming movies not working Plex Features server-mac	13	412	February 14, 2026
Extras - Trailers not Playing (Plex Pass) Plex Features server-linux	1	60	May 31, 2022
Won't play cinema trailers...help please Plex Media Server server-windows	10	174	July 16, 2020
Enabling trailers not in my library fails on AppleTV app Desktops & Laptops apple-tv	1	40	January 26, 2026
Plex Pass Movie Trailers not playing..? General Discussions	3	47	January 7, 2020

Plex Pass trailers no longer playing

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