Plex Photo not working with large library

Plex Players
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Server Version#: 1.42.1.10060
Player Version#: Plex Photos iOS 18.6.2
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

log-2025-09-01T21_34_55.202Z.zip (10.3 KB)

I have a large photo library. Photos has never worked in the iOS photo app or on any other photo interface I have tried. It used to work years ago when integrated with plex and I was super happy when they brought it back but it has not worked for me. Only a small part of my library is available to view and every tap takes forever to do anything. All other PMS functions work great with very large libraries. Any ideas?

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+1 to this problem. The library view works fine but on Timeline view I get spinner until it eventually crashes. The CPU on my Plex server goes up while this is happening, so I too suspect the number of photos is the problem (>250K files). Would love to help contribute logs to solve this problem. Plex team - please let us know how we can help.