It only happens on mobile, i can use it on my TVS for hours. both locally and remotely connected
Server Version#: 4.87.2
Player Version#:9.8.1.35118
possible to get your Android logs after it crashes
yep - these were taken directly after the crash
Manufacturer: samsung
Device: g0q
Model: SM-S906E
Product: g0qxxx
Version: 12
plex-log-vtpxs.zip (172.7 KB)
I am not entirely sure if i tagged you for logs reply
Sorry. I had lots meetings today so have been on forum sporadically. Thank you for logs. I did not see anything obvious in a quick look but realized I did not ask what you meant by “resume screen”.
Hey, thanks for looking into this.
I’ll upload a screenshot that shows what screen the playback crashes into.
Thanks again!
Token=...Yo44&X-Plex-Language=en-gb
09-14 11:30:38.352 i: [OneApp] Stopping playback after 60 seconds because user not entitled
09-14 11:30:38.353 i: [PlaybackRestrictionBehaviour] Stopping player
Did you purchase the app? There should have been a pop up asking you to buy. The app is not free on mobile.
Oh. I had idea it was mandatory.
Well I feel stupid. Thank you!
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