Plex Player keeps loading

Server Version#: 1.24.3.5033-757abe6b4
Player Version#: 8.24.0.28158

For weeks i’m searching and can’t find the answer. I have a DS920+ whit DSM 7.0. For some reason if 1 select a serie episode, plex player keeps loading, see a circle. If i stop the episode and press play again, the episode plays fine. This also happens when a serie plays fine, and stop it, and press play again, again plex player keeps loading. I can’t find that cousin the problem.

The time that it happend was 18.46, if you want to know

i use as player NVIDIA Shield TV Pro.

Thank you for the help.

Thank you, i gonna try that.

I read your earlier message about the is scanning activity. This is becourse i tried to reinstall PMS, but deleted the whole server. The strange thing, if the plex player keeps loading, and i look in the activety of Plex, there is non. but i’m now gonna try and report back if the issue happens again.

Edit: maybe is the problem that i login to plex via DDNS. I gonna do it now local

I installed PMS as you described. I let you know if everything is going fine now.

Problem is still there.

I now use PlexKodiConnect (PKC) plugin in kodi, and that seems be be working perfect. It is not ideal, but can’t find out what the problem is. If i’m not mistaken, this problem is sins the update to DSM7.0.

I tried to enable network logging in plex player, but i have no idea where to find the log in android tv.

When plex player is loading, i don’t see any activity on my synology PMS. I noticed today that on my Denon reciever, DD+ was visible, but no sound, becourse the video is not starting. If i press stop en start again, it works again.

I didn’t know if you mean that i let plex player loading for 3 minutes, or just wait 3 minutes. So i did both. I also tired to change plex player instead of beta to normal. So now i’m using version 8.23.1.28053. Thank you for the help.

blindspot.txt (5.0 KB)
Plex Media Server Logs_2021-09-26_09-02-44.zip (1.5 MB)

I deleted that yesterday, after i enter it. and is no longer in use.

For some reason, plex player can’t play. For now i use kodiplexconnect, and that works flawless. Normal if plex player is working, i see it also in PMS. i have really no idea where to look for. But thank you for clarification.

Is remote acces required? I never turned it on, becourse I can’t get it to work.

Today DSM 7.0.1 was released. And so far the problem is gone. So I’m very happy. I hope it won’t come back :wink:

I don’t need remote access so I disable it.

Thank you for the help.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.