Plex refuses to recognize a ripped DVD title

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.24

Good evening.

I’m beginning the long process of ripping my DVD collection and adding them to my Plex Server. Most have gone well following the naming conventions defined in the Plex support documents, but I have one movie so far that Plex refuses to recognize no matter what name I give the directory and file. The movie is Mannequin Two: On the Move (1991) and even using the new tags indicating source (I’ve tried both the IMDB and TMDB numbers) Plex won’t show the movie in the library.

Does anyone have any thoughts as to how to rectify this?

Thanks in advance!

-Phil

2

So… how have you named that file?

Based on the schema, the following example should work…

Movies   <- the folder linked to your movie library
  Mannequin Two On the Move (1991)
    Mannequin Two On the Move (1991).ext

Where .ext is a placeholder for your file’s actual extension.

If you want to give Plex further guidance by including the movie’s reference from one of the online repositories, this example could look like this

Movies   <- the folder linked to your movie library
  Mannequin Two On the Move (1991) {tmdb-34376}
    Mannequin Two On the Move (1991).ext

or

Movies   <- the folder linked to your movie library
  Mannequin Two On the Move (1991) {imdb-tt0102395}
    Mannequin Two On the Move (1991).ext

With the IMDb example you could also drop the imdb- prefix in the reference.

3

Hey there and thanks for the quick reply!

Yes… I’ve tried every iteration I can come up with including adding the IMDB and TMDB specifiers as well. Right this moment it’s “Mannequin Two On the Move (1991) {tmdb-34376}” and Plex doesn’t see it.

-Phil

4

Common troubleshooting steps:

  1. Check if the file is mismatched as a duplicate (e.g. by filtering your library for duplicates and checking the files linked to the resulting items
  2. Double check what type of file this is – Plex will ignore certain disc image types (e.g. .iso, .dvdmedia) or disc based folder structures (e.g. VIDEO_TS or BDMV)
  3. If your files are .mp4, .m4v or .mov they can contain embedded metadata. If your library is configured to prefer embedded metadata, this can throw Plex off and cause a bad match (either causing an incorrect duplicate → #1, or matching the file as some entirely different title)

5

There’s no duplicates.
It’s an m4v.
I have The Movie Database as the primary Agent in the list… Is there another setting I should check?

Thanks!

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Hi @PhatherPhil - For reference, IMDb lists this movie as:

Mannequin: On the Move (1991) not Mannequin Two: On the Move (1991)

7

I have this movie properly showing in my library.
Mine is named:

/media/Movies/Mannequin - On The Move (1991)/Mannequin - On The Move (1991) (1080p).mkv

-Shark2k

8

if it is an m4v, its possible it has embedded metadata that is different than you expect.

you can also use ‘folder’ view, to drill down to the actual folder and see what videos plex detects, then fix it there.

image

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Hi there!

Yep… I tried that one too.

Thanks!

10

That helped! Looking at the folder view showed me that for whatever reason when I did the Fix Match on Mannequin 2 it also changed Mannequin 1… I pulled the Mannequin 2 folder out of the path completely, scanned and updated the metadata then put it back and it showed up.

Thank you everyone for your help!!

1 Like
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