Plex remote play

[JaysPlex]

Does streaming inside your network play things ok?

Have you set a static ip and port forwarded your server in the router?

It sounds like you may be using UPnP which can have the kind of unreliability you’re describing

You can review this guide

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…