Server Version#: 1.23.5.4862
Player Version#: 4.57.4 logs.txt (36.8 KB)
I attached the relevant logs I found using grep on Linux.
so I have no idea WTF happened here. I downloaded A Quiet Place, I added it, Plex saw it and added it as well. I hadn’t run the plex upgrade yet on my end but I noticed I couldnt find the download when I went to look for it. I thought maybe I deleted it so I redownloaded it, uploaded to media folder. I also downloaded 6 other movies and added them to the media folder. The only folder that doesn’t scan into plex is “A Quiet Place 2”, every other movie does and I have no idea why. I noticed neither of the two files were scanning into plex and I finally ran an update on Plex and rebooted my server and still, nada.
Have you already checked if the files might have been mismatched and show as different versions of some other movie? You can do that be filtering your library for Duplicates and then check out the Info tab when editing the resulting items.
This can happen with ambiguous or poor naming.
If you want somebody to look into your logs, please don’t just grep some snippets but pull the full server logs so you can upload them here.
My first time looking for help, I downloaded the logs but grepped out the relevant movie details vs posting the entire log files, especially since Plex downloads like 12 files. So what do you want me to upload of all the log files I have?
