Plex restarts new Google TV Chromecast

Unfortunately KenC you just spoke on Dave’s behalf. I could be wrong but I don’t think Dave is part of the Plex development team, so asking him questions probably doesn’t slow down having bug fixes implemented.

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Same issue here

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Nothing further at the moment, though I’m continuing to follow this up internally.

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Thanks Dave! This bug is driving me nuts and making it near impossible to watch my TV library without the Chromecast rebooting constantly :frowning:

The bug was first introduced in 8.16.X and still exists in the latest 8.18.X version.

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Yeah, I’m chasing it up :grimacing:

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Just adding my voice to say I’m experiencing it too. Fortunately I can switch to the Plex app on my Samsung TV as a workaround.

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Love Plex. See amazing potential in the Chromecast with Google TV. I simply can’t recommend it while it takes users through a 5+ year negative time warp of instablity.

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Same here. Reboots

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Just upgraded to the new Google TV Chromecast just to find this issue… Hope that this problem gets fix soon.

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Same here. But I found that it does it more often with x265 than with x264

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Just adding my name to the list of people having this issue. It’s driving me nuts because I had a drive failure on my server and rebuilt 20tb from scratch but decided to switch from h264 to HEVC. I either have to kill the app between episodes, or use the plex for kodi.

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Still no answer from Plex. This issue has been going on for too long with no acknowledgement from the Plex team that it exists…

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I had this problem last week playing an x264 encoding. The Google TV rebooted five times (each time making it a few seconds later in the show than before) until I finally gave up and plugged in my Roku which played everything fine.

I thought maybe the file had something strange going on, but when I went to troubleshoot it the next day the Google TV played the entire show without fail.

I’m getting ready to stop using and promoting Plex with this issue. What am I paying for?

@DaveBinM

Any word? I’ve been unable to use much of Plex on CCWGTV for weeks and it’s been 19 days since you last popped in to this thread.

I am still following up on this, but I don’t have any further information at the moment, I’m afraid.

I appreciate the follow up – it’s very frustrating and renders Plex unusable for me, as most of my library is in x265. I hope it can be fixed soon.

lol pretty much two months later and still an issue… way to go, good job.

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I’m doing everything I personally can, it’s not something I am personally capable of fixing :man_shrugging:

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Dave, if you engineers need anything i work from home and am at my computer nearly all the time. so given explicit instructions i can create any sort of bundle or debug or whatever for any scenario they want.