Plex scanner not finding matches

Plex Media Server
1

Server Version#: 1.32.5.7328
Player Version#:

The plex scanner for movies and tv aren’t finding matches. When I switch to themoviedb or thetvdb it works.
Plex Media Server Logs_2023-07-22_09-51-47.zip (4.2 MB)

2

Plex Documentation → Your Media
→ Naming & Organizing TV Show Files
→ Naming & Organizing Movie Files

Follow Plex naming and organization requirements.

Plex Dance after renaming and reorganizing.


TV Shows:
/tv/Mom/Mom.S01.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rartv]/Mom.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv"

/tv <-- Folder added to TV show library
   /Mom (2013) <-- show_name (year)
      /Season 01 <-- "Season" in English
        /Mom (2013) s01e01 Pilot.mkv

Movies: 
/movies/HEVC/The.Equalizer.2.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT/The.Equalizer.2.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT.mkv

/movies/REQUESTS/Love.And.Other.Drugs.2010.1080p.BluRay.x264.DTS-AiRLiNE/Love.And.Other.Drugs.2010.1080p.BluRay.x264.DTS-AiRLiNE.mkv

/movies  <-- Not added to any Plex library
   /HEVC <-- folder added to a movie library
      /The Equalizer 2 (2018) <-- show_name (year)
         /The Equalizer 2 (2018)  [other stuff].mkv <-- "other stuff" in square brackets
   /REQUESTS <-- folder added to a movie library
      /Love and Other Drugs (2010)
         /Love and Other Drungs (2010) [other stuff].mkv

There are many tools that will assist with renaming/reorganizing your media files.

Many people use Filebot. It costs money, but will can rename your media very quickly (minutes).

The free version of Tiny Media Manager works for basic renaming.

TMM Renamer Patterns:

  • Show Name: ${showTitle} (${showYear})
  • Season: Season ${seasonNr2}
  • Episode Name: ${showTitle} (${showYear}) s${seasonNr2}e${episodeNr2} ${episode.title}
  • Movie Name: ${title} (${year}) {imdb-${imdb}}

PowerRenamer in Microsoft Power Tools is helpful for simple renaming with pattern matches or regular expressions. It makes quick work of tasks such as adding a year to file names, removing undesirable text from multiple files, etc

3

Did something change? This used to work up until a week ago.

4

Nothing has changed. If you follow the documentation, it works. If you do not, it is hit or miss.

1 Like
5

I’m not sure that is the case, this has been working for me for over five years. Only recently has it stopped, and the themoviedb scanner works, just not the plex scanner.

6

I just updated my server version and it’s working again, so definitely was a bug.

7

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