I hope there is a solution. Currently, I cannot access my PLEX server at home through the external network, nor can I scrape the media library.
I hope to be able to fix this soon
Can clients be allowed to connect directly to their own servers without going through the official plex service?
能否允许客户端直连自己的服务端,不再经过plex官方服务?
Ladies and gentlemen, it seems that the official PELX will not solve our problem, we have a NAS system in China. The video server software inside is beautiful, compatible with the features of plex and emby, and it is just getting started. The main thing is that the scraping is very fast and has a lot of potential. Let’s all refund plex. This domestic software should be able to replace pelx. Of course, if the problem with Plex can be solved, I will definitely still like Plex, I love Plex so much.
The temporary solution is as follows:
Just add the following rule to the hosts of the server device
If it doesn’t work, reboot the device and try again, or find an IP address that you can access locally from one of the following domains and add it to the hosts.
172.64.163.98 metadata.provider.plex.tv
172.64.163.98 metadata-static.plex.tv
172.64.163.98 assets.plex.tv
172.64.163.98 scrobbles.plex.tv
172.64.163.98 analytics.plex.tv
172.64.163.98 clients.plex.tv
172.64.163.98 images.plex.tv
172.64.163.98 app.plex.tv
172.64.163.98 discover.provider.plex.tv
172.64.163.98 mp.plex.tv
172.64.163.98 ump.plex.tv
172.64.163.98 mpm.plex.tv
172.64.163.98 meta.plex.tv
The solution is from this thread in the forum:
The root cause of the problem cannot be solved. I spend most of my time outside rather than at home. Account login is the biggest problem
I used your method to temporarily solve the scraping issue, but it only works occasionally. After scraping a few, it still doesn’t work, which is very frustrating."
When the Android client opens Plex, it will wait for a long time, and sometimes it won’t open at all
It’s September
same issue.
I’m in china too.I hope there will have http/https proxy setting in pms of qnap version.docker version can set http_proxy but qnap version can’t ,hope there is a way to solution .today is 2024-09-03, please help
china Telecom, pms 1.40.5.8921 ,match movie returns nothing found ,log says 408 error
today is 2024-09-06. I still cannot access my PLEX server at home through the external network, nor can I scrape the media library.
Location: Hangzhou
ISP: CMCT (China Telecom)
Don’t forget to add additional info such as location and ISP.
I’m delighted to report that at stuff is working on 5PM, 6th Sep in Jiangsu with Chinese Telecom. Have faith with the devs and service operators my Chinese fellas, they are certainly cooking something.
Update on 17th:
After updating the server and client on TV the issue recurred.
Is there going to be a plex server in China?
upupup,Still the same
this issue still not sloved more than one month~
this issue still not sloved more than two month~
一个付费软件做这么烂吗?出问题也不解决?
To the extent that the issue seems to be related to the internet provider actively blocking access to Plex services, we do not expect to be able to resolve this issue.

