I’ve set the series to use TheTVDB (Aired) episode ordering, and have forced a match to this series by id (searching tvdb-80789, renaming the folder, etc). It finds the match, but still does not use the proper metadata - most episodes in season 1, and all specials and season 2 get no data. It seems to still be using TMDB metadata for some version of this series, but I’m unsure which.
My files and folders are all set up and named correctly - I’ve done this exact process for many different shows and have never had this issue.
I assume there is some association issue between the Plex TV Agent and TheTVDB for this specific series? I’d rather not have to change the agent for my entire library, so I’m hoping this can somehow be fixed. Thank you!
It looks like we only have TMDB data which only seems to have 7 episodes os season 1 so is missing a lot. There may have been some issue ingesting from TVDB for that show. I’m not sure how long it will take to fix but will let our metadata team know.
The TVDB IDs got merged into a single entry and needs to be split.
Plex show guid: plex://show/5d9c082b08fddd001f2941eb
<Guid id="imdb://tt0160423"/> <- correct "Patlabor: The Mobile Police (1988)"
<Guid id="tmdb://21738"/> <- correct "Patlabor: The Mobile Police (1988)"
<Guid id="tvdb://393352"/> <- incorrect "Patlabor: Early Days (1988)"
<Guid id="tvdb://80789"/> <- correct "Patlabor: The Mobile Police (1988)"
You can access them using the web API (e.g. if using Python-PlexAPI, there’s a guids field on the show that you can iterate over), but one way to do it without making any manual API calls/custom scripts is to:
