When I want to add a TV show to my TV Series folder, the show’s info changes to a Japanese Anime show called “Major”, it also plays the background music for that show. This happens to any TV show I add, can anyone help? I dont know what has changed.
I am running Plex Web version 4.77.3, with PlexMediaServer-1.25.7.5604.
This has happened recently.
Thanks
Please provide exact naming of your media including the folder structure its contained in.
Also, which show are you trying to add? My guess is that plex is matching the show against this entry https://thetvdb.com/series/major / https://www.themoviedb.org/tv/29602-major.
Hiya, Thanks for the reply. I am trying to add ‘Star Trek Discovery’ TV show, in the TV Series folder, title of this folder is ‘Star Trek - Discovery’ and the first episode is ‘S1 01 - The Vulcan Hello’. This is how I have done all my TV shows in the past without any problems.
Okay so your naming is poor for plex to understand which is why its getting all mixed up. Please see Naming and Organizing Your TV Show Files | Plex Support for reference.
For this show rename the top level folder to add the year which plex will use as a hint in matching Star Trek: Discovery (2017). Even better is to add a matching id like this but that is optional Star Trek: Discovery (2017) {tmdb-67198} which is what I do as plex will then match exactly with the ID.
The name of your files need to change from S1 01 to at least have S01E01 in them. So, use Star Trek Discovery - S01E01 - The Vulcan Hello.ext as an example.
I would also suggest doing a FULL plex dance on the show as plex can get in a muddle if stuff is not named right when its scanned so best to do that procedure to clean up.
Semi recent scanner changes has caused folks issues and while poorly named media in the past might have worked it may not anymore.
Thanks for the info
I’ve encountered this mismatching to “Major” a couple of times in the past week. I could not detect any pattern as to why it was choosing to do this only with those specific programs, but at least I was able to manually work around it and get it to eventually match to the right shows.
One thing that bothers me is the comment above that we may need to change file names from “S1 E1” to “S01E01” format in order to fix this. I have just under 19,500 TV episodes in my Plex install so far, all of which use the “S1 E1” style naming format (which if I recall correctly was the recommended/acceptable way of naming TV files when I started with Plex about 3 years ago) - am I really going to have to rename all those files to the other format to prevent problems with future agent/updates?
Also, I have not been using separate subfolders for my seasons - all my TV files have been placed in a single folder per show (e.g., “A Touch of Frost (1992)”), whereas the example given above shows each season being placed in its own separate subfolder. Do I really need to go back and separate seasons into their own subfolders to avoid problems with future agents/updates?
I’m also puzzled by the following statement appearing in the document referenced above:
For the “Plex TV Series” agent, it is recommended to always include the year alongside the series title in folder and file names, e.g. /Band of Brothers (2001)/Season 01/Band of Brothers (2001) - s01e01 - Currahee.mkv
Does this mean that each episode file needs to have the show name at the beginning, instead of just starting with the season/episode numbers? All my 19,000+ show files have simply been named with their season/episode numbers (e.g., S1 E1) as I had assumed/understood that Plex would know what show they were from based on their presence in the show-named folder. Do I really need to go back and change all those episode files to include the show names too?
It’s been MY experience that if you properly label the folder the show is in, that it has no problem identifying your files starting with “S01E01 - [TITLE].ext” or just “S01E01.ext”. There are quite a few shows (anime, I’m looking at YOU) in which the show name is WAY too long to also include on each episode as well. Heck, one show name was so long, that the filename having the show title AS WELL made the path to the file SO long, that MKVmerge gave up and used a random name for the file rather than the original.
So I suggest you leave the titles out of it, but I THINK that the file has to have the episode in a form of “SxxExx” in it for Plex to properly identify them. I haven’t seen this “S1 E1” form used before, but I’ve only been with Plex for a year. But the general internet consensus has almost always been to be full “SxxExx” format for shows for at least a decade.
I have not experimented with a “all episodes in the root” format, so I don’t know that if you have the episodes individually labeled (using SxxExx format) whether plex would be ok with them. I have had single season shows be read fine without the “Season 01” folder in the root of the show folder though.
Yup. Same here. Especially on shows where the name is too long.
I can’t tell you what happens with future agents. But with the current agents, you want the season subfolders. Particularly when you use external subtitles.
As long as the show folder name is unambiguously named, you can keep them as SxxEyy - [whatever].
Filebot is your friend.
Hi Panthercules, Thanks for your reply, and I am sorry you also are having this issue, not just me. WOW!, you have a huge collection…nice 
I have been using PLEX for nearly eight years, and I have always named TV Shows in the same way, ie. “TV show, in the TV Series folder, title of this folder, ie. ‘Star Trek - Discovery’ and then, S1, within this subfolder, all episodes for that season, ie, first episode is ‘S1 01 - The Vulcan Hello’.”
So this would look like:
TV Series/Star Trek - Discovery/S1/S1 01 - The Vulcan Hello’.
(This is the same way I have always names this)
All of a sudden, every TV show I try to add, comes up with “Major”, the Japanses Anime show?.
I also tried what ‘dokuro’ suggested in his reply, and named the show (above), as to how he suggested, with the same results, it came up as ‘Major’, so in my opinion, it is not the way we are naming these shows, I think PLEX have changed something in the background, with a recent update. I found, some Movies, also dont come up correctly.
It really is strange? Could this be, because the show I am adding, is 4K UHD? I dont know, just a thought?
Anyway, let me know if you come across anything that would help.
It doesn’t matter, if you always named them wrong.
In this case, the biggest issue is the space character between the season and the episode code.
Plex can be very forgiving at first, so it may appear as if everything is OK.
However once your collection is growing, Plex may suddenly take exception on incorrect namings.
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