Plex Server in Synology 918+ stops automatically

Lately I have noticed that Plex server stops automatically in my Synology DS918+ NAS. I checked NAS logs and did not find anything. When i go to the package center, I have manually run it again. It already happened couple of times. I have no clue what is happening. I am attaching the logs I downloaded from server after restarting it.

Server Version#:1.19.1.2645
Player Version#:4.31.2
Plex Media Server Logs_2020-04-21_22-24-57.zip (3.1 MB)

Thank you for presenting the logs with your OP. I wish more would.

Your network configuration is changing / unstable .

It’s so significant, it’s causing Plex to crash.

Below, you can see the

  • LINK change (network UP/DOWN - or cable wiggle -
  • Plex loses all its network connections
  • Sees the adapter try to come back
  • Still cannot find a valid network (network unreachable).
  • Crashes.
Apr 19, 2020 10:37:44.862 [0x7f79c535f700] DEBUG - PublicAddressManager: Obtaining public IP.
Apr 19, 2020 10:37:44.862 [0x7f79c535f700] DEBUG - HTTP requesting GET http://plex.tv/pms/:/ip
Apr 19, 2020 10:37:44.862 [0x7f79cd40d700] DEBUG - NAT: UPnP, attempting port mapping.
Apr 19, 2020 10:37:44.871 [0x7f7a2444c700] DEBUG - NetworkInterface: received Netlink message len=88, type=RTM_DELADDR, flags=0x0
Apr 19, 2020 10:37:44.871 [0x7f7a2444c700] DEBUG - NetworkInterface: Netlink address message family=2, index=3, flags=0x80
Apr 19, 2020 10:37:44.871 [0x7f7a2444c700] DEBUG - Network change.
Apr 19, 2020 10:37:44.871 [0x7f7a2444c700] DEBUG - NetworkInterface: Notified of network changed (force=0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - Detected primary interface: 0.0.0.0
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - Network interfaces:
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 1 lo (127.0.0.1) (loopback: 1)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 3 eth0 (192.168.0.100) (loopback: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 4 eth1 (169.254.197.233) (loopback: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 5 docker0 (172.17.0.1) (loopback: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 1 lo (::1) (loopback: 1)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 5 docker0 (fe80::42:45ff:fe8c:c9d%docker0) (loopback: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG -  * 9 docker0464d6f (fe80::b8aa:1eff:fe65:98c0%docker0464d6f) (loopback: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Got notification of changed network (first change: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Dispatch network change after two second delay.
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Got notification of changed network (first change: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Dispatch network change after two second delay.
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Got notification of changed network (first change: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Dispatch network change after two second delay.
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Got notification of changed network (first change: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Dispatch network change after two second delay.
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Got notification of changed network (first change: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Dispatch network change after two second delay.
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Got notification of changed network (first change: 0)
Apr 19, 2020 10:37:44.872 [0x7f7a2444c700] DEBUG - NetworkService: Dispatch network change after two second delay.
Apr 19, 2020 10:37:44.873 [0x7f79efa23700] DEBUG - Network change for advertiser.
Apr 19, 2020 10:37:44.879 [0x7f7a2444c700] ERROR - getaddrinfo(172-17-0-1.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -3
Apr 19, 2020 10:37:44.879 [0x7f7a2444c700] DEBUG - Network: 172-17-0-1.abcdefghijklmnopqrstuvwxyz012345.plex.direct failed to resolve to 172.17.0.1 but instead yielded ""
Apr 19, 2020 10:37:44.879 [0x7f7a2444c700] DEBUG - PublicAddressManager: Obtaining public address and mapping port.
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] ERROR - Error broadcasting message: send_to: Network is unreachable
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - Network change for advertiser.
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] ERROR - Error broadcasting message: send_to: Network is unreachable
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - Network change for advertiser.
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Network change for browser (polled=0), closing 3 browse sockets.
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:32413
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Browsing on interface 127.0.0.1 on broadcast address 127.255.255.255 (index: 0)
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Browsing on interface 169.254.197.233 on broadcast address 169.254.255.255 (index: 1)
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Network change for browser (polled=1), closing 3 browse sockets.
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Browsing on interface 127.0.0.1 on broadcast address 127.255.255.255 (index: 0)
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Browsing on interface 169.254.197.233 on broadcast address 169.254.255.255 (index: 1)
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Network change for browser (polled=0), closing 2 browse sockets.
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:1901
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] DEBUG - NetworkService: Browsing on interface 169.254.197.233 on broadcast address 239.255.255.250 (index: 0)
Apr 19, 2020 10:37:45.075 [0x7f79efa23700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Apr 19, 2020 10:37:45.176 [0x7f79efa23700] INFO - Network Service: Abandoning browse socket, it was closed.
Apr 19, 2020 10:37:45.176 [0x7f79efa23700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Apr 19, 2020 10:37:46.062 [0x7f79efa23700] INFO - Network Service: Abandoning browse socket, it was closed.
Apr 19, 2020 10:37:46.062 [0x7f79efa23700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Apr 19, 2020 10:37:46.068 [0x7f7a2708d700] DEBUG - Job running: '/volume1/@appstore/Plex Media Server/CrashUploader' '--directory=/volume1/Plex/Library/Application Support/Plex Media Server/Crash Reports/1.19.1.2645-ccb6eb67e' '--version=1.19.1.2645-ccb6eb67e' '--platform=Linux' '--platformVersion=DSM 6.2.2.24922-4' '--serverUuid=0d0ee7bfa50cc5bfd6a69251bfe0fcd913ddd39c' '--userId=abrol.akhil7@gmail.com' '--sentryUrl=https://sentry.io/api/1233455/minidump' '--sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' '--vendor=Synology' '--model=x86_64' '--device=DS918+'```

Thanks Chuck.

Question: If network is unstable, other services on my NAS will also get affected. There are some services in docker, which are ok and not reporting network unstable.

As I said, synology logs are not reporting network issues. My NAS is actually on static IP configured on NAS itself.

The only think coming to my mind is, recently I blocked upnp on my router. This I did because another service I use was not working.

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