Plex Server on Raspberry Pi 3B+ does not load any metadata

Plex Media Server Desktops & Laptops
1

Hi, I hope someone can help me.
I’m a newbie and I’ve just started to play around with my Pi 3B+.

I have set up my server, linked to the external HDD and everything is working online.

The only problem I’m having is that Movies are not being analysed at all. Metadata is not loading at all. PMS does not load the “text metadata” and the poster and it does not allow me to manually match movies from IMDB. The automatic metadata fetching is not working at all.

My music is showing the metadata from iTunes but not the artworks.

I’m opening this new thread because all the others on this forum didn’t help me to solve my problem.

Attaching screenshots and logs.

Hope someone will be able to help.

Thanks in advance! :slight_smile:

Server Version#: 1.14.0.5470

54
54894×559 187 KB

10
10894×559 161 KB

05
05894×559 202 KB

Plex Media (612.3 KB)

2

Perhaps it’s to do with the movie names. There is a plex naming convention, I think it’s

eg Alien (1979)

3

For reference:

https://support.plex.tv/articles/200381023-naming-movie-files/

Any files / directories renamed must be “Plex Dance’d” after (move out, scan, empty trash, clean bundles, move back, scan) they have been renamed.

4

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