Plex sometimes ignores my file

General Discussions
1

For some reason, the occasional file won’t be picked up by plex, even after several restarts, reboots, ‘plex dances’, etc.
The file I’m currently having problems with is a 4K version of a movie I have two versions for. See below:

\Movies
\MOVIETITLE (2016)
\Trailers
etc.
MOVIETITLE (2016) (4K).mkv
MOVIETITLE (2016) (10bit 1080p).mkv
MOVIETITLE (2016) (1080p).mp4

All files are H.264+AAC. It picks up the bottom two (I’ve had these for a while).

Wouldn’t be the first time I’ve had this problem.

2

Instead of using ( ) for all that extra, try putting it in brackets instead [ ].

3

@Peter_W said:
Instead of using ( ) for all that extra, try putting it in brackets instead .

In the folder path as well?

4

Nope. Still Unsuccessful.

I tried:
\Movies
–\MOVIETITLE [2016]
----\Trailers
--------etc.
----MOVIETITLE [2016] [4K].mkv
----MOVIETITLE [2016] [10bit 1080p].mkv
----MOVIETITLE [2016] [1080p].mp4

6

Yes, sorry for the ambiguity. I meant the 4K, 10bit etc. The years should still be within ( ). A Plex dance is also as has been stated needed.

7

Nope. Still Unsuccessful.
I tried:
\Movies
–\MOVIETITLE (2016)
----\Trailers
--------etc.
----MOVIETITLE (2016) [4K].mkv
----MOVIETITLE (2016) [10bit 1080p].mkv
----MOVIETITLE (2016) [1080p].mp4

8

I should note that I have been using the model posed in my original question for other movies where it works perfectly, until this one.

9

I fixed the problem:
For some reason, the file I had copied over had a size of 0KB. When I went back to the original file it was 6GB. I wonder why it didn’t copy the file but copied a placeholder. My original naming method works now.

10

Thanks @Peter_W and @flow for your help.
Would any of you be able to provide input on my other discussions?