Not sure I want to spend $1500 on a 6 bay NAS…especially considering it will probably not be able to run Plex in 2 years time…
It’s not the NAS which is the choke point moving forward.
It’s going to be the CPU.
If you don’t mind being gentle with it – that’s fine.
If you want to move to 4K / HDR media streaming then you’ll need to either
- very carefully curate the media for direct play
-or- - Consider putting just PMS on something a little better.
I don’t put a lot of power in the NAS anymore
I use an Intel NUC with QSV capability and let it pull the files over the LAN.
Gigabit LAN is more than fast enough and the NAS can supply that with ease
A $500-600 NUC is a lot more palatable than buying a whole new NAS (which you don’t really need)
Ok, I read that PMS 1.25.2 is out, but in beta.
Everything is working good now for me with 1.25.0 so I would like to wait for the official release.
In case I’d like to checkout the beta PMS, is it possible without a Plex Pass?
Thank you.
thanks for the suggestion. Started looking into NUC’s and from preliminary investigations, by the time I add RAM and Harddrive the cost is comparable to a 4 Bay TS-453D.
vs
https://www.devicedeal.com.au/qnap-ts-453d-8g-4-bay-nas-intel-celeron-j4125-quad
Whoa… you don’t need a CometLake – unless you are really going to future proof yourself.
A NUC9 with i5 will, like the NUC10 with i5, will run out of CPU before it runs out of video capability.
I have one of these (NUC9 i5 QNX) “Ghost Canyon”. My main is still a “Skull Canyon” (NUC8-i7-HVK which is really hard to find now)
Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz
Current: 1800 MHz, Max: 2401 MHz
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Hi All,
I had been having the same issue as many on this forum, where plex would become unreachable/unresponsive and need to be restarted every day or so.
I saw how much work @ChuckPa was putting in to helping resolve the issue, so I was following along until we had a solution we could try. I installed 1.25.2 about a week ago and restarted the NAS to make sure everything was working correctly. It was going fine until last night when a new issue arose:
At this point in time, the NAS itself was inaccessible before it killed Plex. My NAS is the QNAP TVS-1282T3 running the 5.0.0.1858 firmware.
Is it possible this issue is related to the 1.25.2 build and fix for QNAP, or should I find or start a more relevant topic to resolve this new issue?
I’m having the “PMS can’t be accessed” after upgrading to 1.25.2. The app is up as far as I can see but I cannot connect either through a web page of a Plex app. Any suggestions on how to get log files back to get some help here? And restarting the NAS did not help.
NAS: QNAP TVS-h1688x
OS: QuTS Hero h5.0.0.1856
Memory: 96 GB
Please do me a quick favor.
- Create a shared folder (“PlexData”) anywhere you want.
- Restart Plex once
- From there, go into PlexData->Plex Media Server and drill down in to the Databases
- Let me know the file size of your databases.
I’m asking to check on the DB size and make first check if you might be having the DB problem (for which there is a solution)
I’ve done that and I have a PlexData folder with plenty of stuff to look at. I’ll ask the dumb question and ask “what folder is the database”? Media? Metadata? Cache? Something else?
Sorry.
Plex Media Server -> Plug-in Support -> Databases
Looking for the; com.plexapp.plugins.library.db
146,045,952 bytes or 146 MB.
And it was last touched yesterday at about 6:30 PM. I began noticing it down shortly thereafter.
OK, so not the database issue — 
Do you have a lot of music ?
Yes, but I don’t think I added them to the Plex library when I migrated this installation to the QNAP a couple of weeks back. I’m using Roon for that.
Fair enough.
(I’m trying to figure out where this is failing myself but have not yet found it)
Let’s start turning off some of the Butler Tasks.
This is a multiple-night event to figure it out
For you, in sequence (one each change), turn off & SAVE
- Deep analysis
- Update Metadata
Let’s hit these two first as there in my crosshairs 
OK, how do I do that when the PMS is unavailable?
Ah. Catching up to you.
- Sign out of Plex/web (upper right)
- Open an incognito browser window
- Open the QNAP Plex port by LAN IP address.
- Does Plex/web load?
- Can you sign into it ?
If not, FileStation: PlexData → Plex Media Server → make a ZIP of the Logs directory.
Download and attach here please.
No way to login via web or anyway else. Attached are the log files for you to browse.
Logs.zip (1.8 MB)
Thanks… dissecting now
Thanks for those logs.
Which adapter is supposed to be your default? ETH0 or BOND0 ?
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - Network interfaces:
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 1 lo (127.0.0.1) (loopback: 1)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 3 eth0 (192.168.0.24) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 9 bond0 (192.168.0.25) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 15 tbtbr0 (169.254.6.233) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 16 vethhole (253.253.253.253) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 3 eth0 (fd16:22b9:29a3:42c3:265e:beff:fe5a:2c06) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 3 eth0 (2601:482:457f:c670:265e:beff:fe5a:2c06) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 3 eth0 (fe80::265e:beff:fe5a:2c06%eth0) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 9 bond0 (fd16:22b9:29a3:42c3:265e:beff:fe5a:171e) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 9 bond0 (2601:482:457f:c670:265e:beff:fe5a:171e) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 9 bond0 (fe80::265e:beff:fe5a:171e%bond0) (loopback: 0)
Dec 19, 2021 09:07:37.291 [0x7f0caf0efd48] DEBUG - * 15 tbtbr0 (fe80::b2:78ff:fe6f:227d%tbtbr0) (loopback: 0)
You have both on the same subnet. TCP/IP doesn’t like that in QNAP (we have insufficient control of the TCP/IP stack and routing tables)
ETH0 is the default route. BOND0 is a 10 GB dual bonding interface mainly for internal network high speed communication. Yes, they are on the same subnet but I haven’t has a problem with this since setting it up a couple months ago.
