Plex vbox live TV and DVR

[sa2000]

@iharosi

In my VBox log I can not even see Plex is trying to reach any VBox URL at all. Looks like Plex can not handle UTF-8 encoded URLs well

Yes - the problem appears to be related to spaces and extended characters

It is one of priority issues to be looked into by the Plex Media Server development team

[xaviss]

Hi!
Same problem here with vbox 3442, this happened few months ago, and is why i stopped using plex for live tv. i hope you can fix it
thanks

[donsimon86]

Hi!
I have the same problem. Channels with names that have spaces in them cannot be played.

Is there any update on this? I bought the VBOX tuner specifically for use with Plex. Now it’s collecting dust.

Thanks!

[sa2000]

The issue affecting tuning channels on vbox using their xmltv feature and with channel identifiers that has spaces / extended characters has been fixed in Plex Web in the hosted app version 4.75 which was released today

The problem led to tuning errors and server logs showed log entry containing (The device does not tune the required channel)

The hosted web app is accessible through https://app.plex.tv/desktop
This bundled app accessed through the Plex Media Server IP Address will get updated sometime in the future

For anyone who ha this issue - please confirm that it is fixed when using the hosted web app (https://app.plex.tv/desktop) and the Vbox xmltv functionality and let me know if the problem does also need fixing in other Plex client apps

Plex Web Release Notice: Plex Web - #380 by bengeorge

• Fix watching live TV channels with special characters in channel ID

[sa2000]

Just to add to my earlier post:

A fix has already been released for versions 5.30.0 or later for the following Plex apps:

Plex for Samsung (2016+ 4K/UHD televisions)
Plex for VIZIO SmartCast
Plex for VIDAA (Hisense televisions)
Plex for webOS 3.0+ (LG Televisions)
Plex for Playstation 4
Plex for Playstation 5
Plex for XBox

If there is still an issue with any of these apps, please let me have details of failure (time and channel) and debug server logs and app logs - see articles relating to logs for the client apps Category : Player Apps and Platforms | Plex Support

[donsimon86]

I can confirm that is working on the web app. I also tried the iOS app and it worked there as well. I was able to open all the channels that didn’t work before.

Thank you!!!

[vinezerjav]

Hi, I can confirm that live TV is working on Samsung TV 65KS7000 and pc web app. It still don’t work on android tablet Galaxy tab S6 nor windows 10 plex player.

[Mihail_RO]

Hi, I also confirm Samsung tizen , LG webos and web app are ok. Android TV not yet ok on a Philips TV, nor Windows Plex App. Am very happy it works again on Samsung and LG TVs. Many thanks!

[sa2000]

@vinezerjav

It still don’t work on android tablet Galaxy tab S6 nor windows 10 plex player.

@Mihail_RO

Android TV not yet ok on a Philips TV, nor Windows Plex Ap

correct

The fix for the Android platform is in progress

Plex Desktop app still to be done and will get fixed when the internal web code brings in the latest code

[sa2000]

@Mihail_RO

. Android TV not yet ok

Plex for Android 8.31.0 has been released

Plex for Android

Plex for Android 8.31.0 Available on Google Play and the Amazon App Store. NOTE: We are performing a staged rollout, which means the update may take a day or two before it becomes available. WHATS NEW: [TV] Live TV: add button to TV Guide inline player for navigating back to fullscreen. [TV] Live TV: show channel numbers on Manage Favorites Screen for OTA channels. FIXES: App could crash during start up on some devices. Player: videos in photo libraries would only play audio. Player: ens…

• Live TV: fix encoding issues with xmltv channels that failed to tune.

[sa2000]

The fix for the vbox non standard xmltv channel identifiers has now also been released for Plex for iOs and Plex for Apple TV

Plex for iOS

Version 8.0 is now available. NEW: Picture in Picture now works without switching back to the old player, meaning switching is more seamless and less content will require transcoding. FIXED: Arrow keys can skip forward and backward during playback on iOS 15. Fixed an issue playing Live TV channels from XMLTV guides with channel identifiers containing spaces or other special characters.

Plex for Apple TV

Version 8.0 is now available. FIXED: An issue that caused TV show detail screens to repeatedly reload on tvOS 15.4. A regression that prevented the skip intro button from automatically disappearing after 10 seconds. A regression which prevented the skip intro button from being dismissed by tapping the remote’s touchpad. A visual bug when the skip intro button is on-screen. Fixed an issue playing Live TV channels from XMLTV guides with channel identifiers containing spaces or other special cha…

[Mihail_RO]

Hello, now I see that also Android TV is working.

Thank You

[vinezerjav]

Live tv and dvr stop working on plex app, same error as at beggining (Could not tune channel. Please check your tuner or antenna.)

[Mihail_RO]

Hi,

Plex app for Windows is not yet repaired, indeed.

I checked also Android plex app, and it is working also. So far, confirmed to work by me are Android TV, Android Phone, LG tv webos, Samsung tv tizen.

[vinezerjav]

Plex app for windows Live TV works just fine (V: 1.25.7.5604-980a13e02-x86_64_DSM6) until I update PlexMediaServer to V. 1.25.8.5663-e071c3d62-x86_64_DSM6

[sa2000]

The fix for the vbox non standard xmltv channel identifiers has now also been released for Plex for Roku

Plex for Roku

The 7.0.3 update has been published to the official channel. FIXES: (Live TV) Display server names in guide tabs and pivots. (Live TV) Fix crash when adjusting minutes “before start” / “after end” recording options. (Live TV) Fix playback of some channels from XMLTV guides with special characters. (Live TV) Fix possible focus issue when removing favorites from the guide. (Live TV) Improve loading time when viewing guide categories. (Live TV) Provide feedback if adding or removing a channel fr…

• (Live TV) Fix playback of some channels from XMLTV guides with special characters.

[sa2000]

@Mihail_RO

Plex app for Windows is not yet repaired, indeed.

The release note for Plex for Mac and Windows version 1.42.1 mentions this

• Fix watching live TV channels with special characters in channel ID

Plex for Mac, Windows, and Linux

Version 1.42.1 has been released for Plex for Windows and Plex for Mac. NEW: Fixes manage libraries affecting wrong hubs DVR Setup: Allow mapping channels with the same VCN Fix displaying server management options for a shared server Fix watching live TV channels with special characters in channel ID Add solid background while editing avatar. Improve default user avatar quality. Remove Windows filter from authorized devices view Added gpu-context=d3d11 support to MPV Restructured video render…

Could you double check and if there is still an issue - get me debug server logs and also Plex for Windows app logs
Windows/Mac app logs | Plex Support

[Mihail_RO]

Plex.log (139.2 KB)
Plex Media Server Logs_2022-03-30_12-04-11.zip (5.3 MB)

Hi,

I uploaded above the app and server logs.

Thanks,
Mihail

[Mihail_RO]

I checked now, and also the channels are working while using plex in a web browser.

So far only the Windows APP seems not to work.

[sa2000]

@Mihail_RO

So far only the Windows APP seems not to work.

The app log shows version 1.40.1.2823-6f60f3a7 being used

The fix is in 1.42.1.2926-415b0e14