Plex was unable to start

Plex Players Smart TVs
1

I’m running Plex 2.1.3 with webOS 04.26.00 on a LG 43UF6800-SA and I keep getting “Plex was unable to star.” asking me to check with the forums.

I’ve looked at other posts and nobody seems to have any suggestions on how to fix apart from deleting the app and downloading again. I’ve tried that.

1 Like
2

Hello same issue here:
PLEX updated to last versions after launch
LG WebOS ver 5.80.35, latest updated
Instructed to contact forum and having error:

Plex was unable to start
plex cannot read property “lastSourcePivots” of undefined

3

The only thing the stands out something went wrong on the update. Your best shot is to factory Reset your TV and or power off at wall not remote. Thee a few errors occuring on LG sets recently and a Plex employee suggested a Reset.

If your TV has been Calibrated you will need to take note of the settings, so you can reapply.

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Same problem - Following. Reset did nothing.

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I have already deleted the app and turned the tv off from the power for a while before installing the app again.
Factory rest is too cumbersome for just one app… and given I’ve read other people saying it didn’t work, I’m not gonna try it.
It seems to be an issue with the connection to plex, somehow… because it tells me when I don’t have a network.

It is working on my Samsung TV which is much older on the same network…

It’s funny because I was considering paying for the cloud functionality and now it’s not even working.

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