Hi, i uploaded some new tv shows to my plex but i can’t play them unless i convert them, they just load endlessly if quality is set to original, i tried converting the files from .mkv to .mp4 but it has the same problem, i read some articles and fiddled with various settings but nothing helped
Server Version#:1.21.1.3766
Player Version#:4.48.1
Please post the first ~20 lines from the Plex XML info of an affected video.
Please do also mention what kind of device you use as your Plex server. If it’s a PC, do tell its CPU type.
Otherwise, trying to find an answer to your question is merely an exercise in crystal ball-gazing.